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8.4 / 10 Guest Rating

Enjoy Santiago - Hotel del Valle

Los Libertadores Km 53, Rinconada, Valparaiso, 2140000, Rinconada, CL

Enjoy Santiago - Hotel del Valle - main view

About the Property

Luxurious Spa and Recreational Amenities - Indulge in massages, body treatments, and unwind at the health club and outdoor pool.

Dining and Entertainment - Savor delectable meals at the restaurant, enjoy 24-hour room service, and cap off the night with a drink at the bar/lounge or try your luck at the on-site casino.

Convenience and Comfort - Benefit from complimentary breakfast, wireless internet, and concierge services. Experience relaxation in the guestrooms with private balconies, deep soaking bathtubs, and 24-hour front desk assistance.

Immerse yourself in luxury at Enjoy Santiago - Hotel del Valle. Book now to experience a mountain retreat like no other.

Facilities & Amenities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. A car is required for transportation to and from this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent83 verified reviews
AI Summary

Guests highly rate the spa facilities and frequently praise the scenic location.

Categories

Cleanliness7.6
Service9.0
Location9.1
Room Quality7.5
Amenities9.1
Value for Money8.0
Food and Beverage8.6
Overall Experience8.4

Select topics to read reviews

V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 8, 2016

"Diamond in the Rough"

10.0

Amazing and modern. Affordable, spacious rooms, wood hot tubs, indoor outdoor pool. The place is spectacular.

Helpful?
W
William
Verified booking
Standard Room
Stayed in Mar 18, 2016

"Shame on Hotels.com - False Advertising"

8.0

I'm upset at Hotels.com for the false advertising. I booked online and received confirmation of a large suite with 2 King Size beds in it. When I got to the hotel they said they do not have any rooms with 2 King beds in it and charged me an Extra $48US for a rollaway bed to be put in the room. I showed them my confirmation with the 2 king beds and they told me it was Hotels.com fault not theirs. I booked this hotel because of what I believed to be true on the website otherwise I would have gone back to the Park Hyatt in Santiago where I stayed only a few days before. The hotel was less than 10% occupied, 5 of the 6 restaurants were closed because there was hardly anyone there and the Casino had more staff than customers. It's a beautiful hotel but no one is there. I could see if they were full that they couldn't offer another room to resolve the misunderstanding but the hotel was virtually empty so it would have been easy to resolve this issue without charging me for a mistake I did not make! What are you going to do about it Hotels.com?

Helpful?
T
Tracy
Verified booking
Standard Room
Stayed in Mar 15, 2015

"Loved this hotel"

10.0

Location is remote and the first exit after tunnel and nothing else is in site. The security is impressive from the outer gate and throughout. The rooms are clean, spacious with a spectacular view of the valley. The spa, casino, the pool, and upstairs buffet were top notch and the food was exquisite. The music in the casino was current videos and we enjoyed the ambiance and wished they had a dance floor.

Helpful?
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