Walnut Tree Hotel

Always welcoming, great food, plenty of parking and nice and quiet.

The young staff are not welcoming the mature ones are there was no tables to eat so was told we could eat outside then they managed to find us one the first table we was going to sit on we was told was reserved however no one sat on it except staff we only had 1 bath towel and no one turned up for breakfast by the time someone had to get in Kenny which was good of him had to wait by then we had had enough and left

Stayed here for a one night stopover. Ideally located off the A303, all the staff were very friendly and welcoming. Evening meal and breakfast food, everything was good. Our room however let it down, window blind broken and obvious it was. So our room was very bright in the morning. The mattress on the bed is beyond redemption, springs gone in a couple of places. It caused a very uncomfortable sleep and it really soured the stay. Furniture and carpet appear to fairly new and though the bedroom is small the room good value. Bathroom is a little tired but acceptable. Hopefully the owners invest in some new mattresses.

We were checked in by a very welcoming lady (Sharon I think) after arriving quite late. We knew that breakfast was continental and not full English but after a good night's sleep we were very disappointed to find that bread was in short supply, there was no more butter after 2 slices and marmalade was nowhere to be seen. At this point 2 stars at most were forecast. Getting staff seemed a problem but that day a chap called Vince arrived as a temporary barman/breakfast organiser. He had a wealth of experience in the pub trade and it showed. Although planned help didn't arrive for him he did a great job of improving things for the next couple of days. Also the chef ensured that we had an excellent meal on the last evening of our break. So overall not perfect but much better after a bad beginning.

Another comfortable and welcoming stay. Thank you

Property was dated , piles of old chairs carpet in car park , ONE BRIGHT SPOT WAS THE CHEF , FOOD WAS AMAZING. Was like pulling teeth trying to get a drink at bar as staff were always sat outside smoking and on phone . Paid for a deluxe double and got a very basic dated room. Poor

Nice little hotel. Clean and quiet rooms and friendly staff. Main evening meal was excellent. Breakfast basic but sufficient.

Stayed 5 nights. Room decor tired. Had to ask for carpet to be hoovered as it clearly hadn’t been. There was a shortage of bath towels for 2 days as they had not come back from the laundry company so extra hand towels were provided. On 2nd day a member of staff took some from an unused room for us. Hadn’t realised until day 2 that we needed to register our car details for the car park on a computer at reception as we were not told on checking in and found out by chance. On our 4th breakfast I had to ask for mugs and spoons but it wasn’t the usual staff member on duty. Breakfast continental as advertised but simple. The receptionist and usual breakfast lady were very helpful and pleasant.

Goods facilities and atmosphere

Stayed for one night, hard beds, thin pillow, dust, cobwebs, dusty smell, poor breakfast - we left without having breakfast. Would not recommend!