Distinction Mackenzie Country Hotel

The bathrooms need desperately updating. The fridge set to freezing so milk was frozen solid.

Nice exterior with stripe stone built. But worn out room interior and carpets. Our bathroom had a very bad smell. When reported, I was informed that the hotel is fully booked and we can switch to a different room next day. Receptionist came up and sprayed the bathroom with air freshener, which somewhat helped. But no one reached out and assisted to change the room next day. Only thing which can be appreciated was the decent breakfast buffet.

Great weekend

We stayed at the hotel in February 2025 during our holiday to South Island, The hotel offers comfortable accommodation with breakfast buffet, which is very handy for travellers especially those plan to hike in Mt Cook. Hotel staff were friendly. We were very lucky to have their Duty Manager, Mr C. James, to welcome us upon checkin. There were some issues with the arrangement of beds in our room; Mr James investigated the issues and resolved the matter quickly for us. Thanks to Mr James' great customer service, we were able to rest well after whole day outings. We were glad to have visited Twizel, and thanks for the great memory of Distinction Mackenzie Twizel!

Our second time staying here on our NZ trip and just as enjoyable as the first. Lovely jig, older style hotel with plenty of room. Nice breakout areas to have a read, look at the sights or have a quiet drink. Room was spacious, very comfortable and breakfast buffet included in accommodation. Good Al a carte menu or buffet for dinner. Another great place to stay and extremely friendly and helpful staff.

On the way to Queenstown this is a perfect stay. Roomy, all the amenities. Rooms are big and the staff friendly. Good buffet option for dinner and breakfast is included. (Buffet). Place is quiet and relaxing. Has a couple of breakout rooms and a very comfortable reading room. Couldn’t fault this place. Feel really rested after a good night.

The room was clean but no elevators, I have to carry my luggage to upstairs was not good.

Comfortable and warm

Comfortable, clean. Good place to stay if visiting Mt Cook.

Bar and restaurant leaves a lot to be desired. The dinner buffer was ok but not for $61 .... Captive market and milking that.....