Hotel Ristorante La Bastiglia

We had a suite which was HUGE with a spa and fantastic valley views. Parking on the premises if you got there first. Ample buffet breakfast. For such an expensive room there was no ironing board or kettle. Amazing.

‘Boutique hotel’ it may have been in the 80s but the hotel is now in need of a full refurb. We had a large but dingy bedroom with mushroom paint and largely bare walls. Tiny shower with malfunctioning dripping head. No bedside lights (though we were provided on request with lamps from the restaurant). Don’t-steal-me coathangers. The bathroom had badly sited holders for dispensers of a multi-purpose gel, instead of differentiated products. Although the hotel was fully booked, its restaurant is closed every Wednesday, so we had to put our wet walking boots on again and go out into the rain for dinner. Hotel is understaffed. Breakfast was quite good: properly served coffee, scrambled eggs, toaster available for bread.

Reported room darkening shades wouldn’t close & toilet running. Wasn’t repaired. Dinner soup was only warm, small portions for costs. Eggs cold every day at breakfast & they aren’t good at replenishing at 9 even tho more guests arriving. On checking out waited 10 min while reception on phone. Finally got off & paid bill. Didn’t have change wanted me to forget the difference. It’s a cute hotel & nice location. They need to fix things.

The staff was horrible. Food marginal by Italian standards.

Nice place to stay

The views from this hotel are amazing but everything else was a disappointment. We had upgraded to a deluxe room which was actually very basic. A bare room without bedside lamps or even a bedside table. It smelt very strongly of bleach - fortunately we were able to open the door to the terrace to air the room. The bathroom was in need of attention. Toilet flush about to drop off the wall, washbasin wouldn’t drain and excess wiring left in the light fittings. In our opinion this is not a 4 star hotel.

This hotel is built on several levels on one of the highest points of Spello and within the town walls. That means a lot of stairs/steep climbs to get to hotel and within the property itself, so be careful if you have mobility concerns. I don't believe there is an elevator if you need one. The Staff at the front desk are not very attentive or engaging, but everything else about this hotel is very good. The rooms are large, clean and very well equipped. The breakfast staff are great; they work hard to keep the plentiful offerings stocked and the area tidy.

Ho passato due stupende giornate con mia moglie dove la location ha amplificato lo spirito romantico del fine settimana. Quello che ci ha entusiasmato di più è stato il gusto e la scelta di ogni piccolo dettaglio per arredare un albergo che si sposa perfettamente con l’ambiente circostante fatta di arte e tradizione.

Schöne Anlage und sauber. Frühstück könnte auch im Freien gerichtet werden..

This is only 1 of 2 hotels during my 7 week stay in Europe that beat my expectations! Just walk by this place and you'll want to stay there. I went in April 2023 so prices were low and I went with a room that had a very large shared patio with amazing views! Nobody else was using the patio so that didn't hurt my positive experience. Staff was very nice and a pleasure to see. Breakfast was included was a nice bonus! I had to book on their website (vs booking.com or hotels.com) but got a confirmation number and all worked out.