Altera Hotel and Residence

Always good to check back into the Altera. Appreciate the size of rooms, small kitchen, comfy bed and balcony. Service is great and it is well located for walking but a little off the beaten path so nice and calm in a chaotic city.

Lovely hotel. The facilities were great and the staff were even better. The room is lovely and clean and the hotel feels well looked after.

The location of the hotel is good, central to Runway market, bars, Second road and Beach road, room was very nice, even had a microwave. Staff are nice and friendly, nice swimming pool. However there was some disappointing things, lack of sun beds at the pool area, this is vital for guests? Breakfast was disappointing, most of it was cold, coffee machine was churning out cold latta Ah also nearly forgot to mention there needs to be at least some control over smoking and non smoking areas around the pool and bar area, its like the wild west, you can smoke anywhere and the complimentary drink is actually a big joke, you cant have a beer only some weird green drink, this was a con.

My recent stay at Hotel Altera was very disappointing. The breakfast was awful, with very limited options that seemed catered mainly to Korean guests, and there was no variety or quality selection. Tables were left uncleared, and the overall cleanliness of the dining area was poor. The complimentary drinks voucher was also disappointing — it could only be used for a single green soft drink that staff couldn’t even identify the ingredients of. The pool area was another letdown, with too few sunbeds for the number of guests. The staff in general seemed uninterested in helping or providing good service, which made the stay feel unwelcoming. The gym was very small and poorly equipped, lacking basic floor mats and space for any proper workout. Overall, I wouldn’t recommend this hotel. It needs major improvements in food, service, and facilities before it can offer a satisfactory experience to guests.

Hotel super agréable personnels au top magnifique piscine très propre

Great service and good location

Big and comfortable room.

I have stayed here quite a few times now and it has always been excellent. The staff are fantastic, friendly & very helpful. Surprised me on my birthday with a cake which was a lovely piece of customer service. I would highly recommend a stay here if you visit Pattaya. Top class. Looking forward to staying here again.

This is my forth time at this Hotel. Always makes me welcomed and great staff and rooms. Forever a customer.

Loved the Entire Staff. So kind and Wonderful to Me.I appreciate all the gifts as Well.The Service that I received was top Notch. Will Return on my next trip. 10/10