Bluewater Panglao Beach Resort

Kudos to the staffs handling us during our AhdLEx 2025! I forgot their names, sorry. Staffs na evening shift, salamat kaayo! Also to the morning also. Very accommodating and friendly. To kuya Driver (yung matanda or healthy aging), salamat kaayo sir. You work hard and still you wear a smile. To the lobbyhost who greet us, thank you! MABUHAY KAYO!!! Keep up the good work and laban lang! Wanna come back soon!!!

I stayed in both the Premier Deluxe Room and the newer building with a garden view, and I ended up loving the garden view room even more. The bamboo-inspired design and peaceful surroundings had this calming energy that made it so easy to just be. One thing I really appreciated: it’s never crowded. Unlike most resorts near Alona Beach, Bluewater Panglao offers a more laid-back, spacious atmosphere, no rush, no noise, just peace. And their weekend buffet was a total treat. The sea urchin pasta was a standout, and I’m already daydreaming about having it again on my next visit. If you're looking to slow down, and soak in some quiet, this place gets it.

the restaurant food is quite good. The bed is hard. The hotel condition is good

Great resort and service was great.

The staff were friendly and the rooms were spacious. However, the bed was too firm and not very comfortable. The pool could use some upgrading .

I love the serenity, quietness, and overall accessibility of the hotel.

Our 3D and 2N experience here is comfortable to sleep, great ambiance of swimming pool, and delicious food. Furthermore, with regard to the distance of location of complimentary breakfast and room is too far. Lastly, the door is too hard to lock and not user friendly. Thank you.

We had a really negative experience staying here. The bed is as hard as you would find in a much lower star resort and the linen was equally sub par- it was impossible to get a good nights sleep. The pool is extremely old and damaged and all of the water features were turned off. We had a deeply unpleasant experience at check out, with unnecessary additions of 10k being added. The registrant is nicely decorated but the food was extraordinarily overpriced for the location and what it was. I would never recommend this hotel and I’m genuinely shocked it has a 4 star rating

Fabulous massage by Jess for all our family. We had the hour relaxing message which was an all over body massage on the beach which has a gentle breeze, great in the hot weather. Will shall all be sure to go again before the holiday is over xxxxxx

First, the good: The hotel is beautiful with two nice pools, great rooms, pretty common areas, etc. The staff greets you everyday, smiles, and generally(more to follow) provides outstanding service. The breakfast was great, and we had lunch at the restaurant once, the portions were big and the food was good. This hotel is a little outside of the main Alona beach area, but they make getting back and forth easy with trikes on standby. I wouldn't hesitate to stay here again for the hotel as this is my second time here. Now the bad: I reached out to this hotel well in advance of my stay as I was taking my family for their first visit to the Philippines. I wanted to make sure that tours were set so that we didn't have to spend time doing this during our limited time here. Initial communication with the hotel was good offering options and prices. When it came time to book the tours however, I was told to just wait until check in and they could do it at the front desk. This unfortunately wasn't true, I had to wait until the next day to talk to a different desk that did tours. I wanted to set up two different tours, one to the interior of Bohol, and one to do some island hopping or snorkeling. The young man running the tour desk was happy to help me with the interior tour, but said he probably couldn't get me on an island hopping tour. He said he would look into it and follow up with me, this never happened. He wasn't anywhere to be found the next two days, and when I did find him on the third day he acted like he didn't know what I was talking about. I did find out however that there is a small tour and rental desk down by the beach, and they also offer island hopping tours. According to that desk they are a different company from the one that did the interior tour, and they could have got us into a variety of tours if they had more notice. If the hotel is going to advertise that they offer tour service from the hotel, then they need to do a better job with follow through. Some people travel from halfway around the world to see the Philippines and have limited time to make things happen. If the front desk has two different companies on premises, then they should let customers know that and provide contact information to both. Also, if a customer is requesting to set up tours ahead of time, just do it. Don't tell your customers to wait until they check in, only to have plans fall through. This isn't providing good customer service and shows a lack of commitment to this part of your service. The hotel was great and most of the staff were great, however the staff that I was emailing with that failed to provide all of the tour information and complete bookings on my behalf was not great. I'd like to see them up this level of service or do away with it all together as it really led to some disappointment for part of our group.