Belambra Clubs Résidence Les Menuires - Le Hameau Des Airelles

the hotel facilities are quite good overall,The hardware and physical conditions of the property were decent

This property is marketed as a hotel on Booking, but in reality it operates more like a short-term rental apartment with very limited services. Many important conditions were only communicated after the booking became non-refundable. For example, there is no in-room Wi-Fi, and lobby Wi-Fi is limited to only 30 minutes. There is no daily housekeeping. The bed did not come fully prepared (only a mattress, guests must make their own bed). Toilet paper is not provided, and guests are expected to purchase their own. Reception is only open at limited hours (8:30–11:30 and 16:00–19:30). In addition, guests are required to clean the room before check-out or risk losing part of the deposit. These conditions were not clearly presented before payment, and once they were revealed, cancellation was no longer possible. In my opinion, this is essentially long-stay apartment service offered at a four-star hotel price. The hardware of the property itself is acceptable, but the level of service and transparency does not match the expectations of a hotel stay.

spa

Nous sommes passés très bonne vacances

Very good location. Well equipped kitchen.

I don't know if it is a french thing, but although the kitchen was very well equipped, there was no dishwasher tablets, sponge or dishwashing detergent. Also, the rules said that we had to leave the apartment very clean, and clean dishes, and all, but we had to buy our own dishwasher tablets etc. It is not very convenient to buy dishwasher/cleaning products if you are staying for a few days. We also asked for toilet paper at the reception and they said that we had received one and we could not get any more. I don't know if this is a French custom, because I have never encountered anything like this before. Also the bed/mattress were a little dirty, it was clear that they hadn't cleaned well after the previous guests.

prix piscine confort et grandeur de l'appartement

loin du centre

La piscine est super !

Matelas pas très confortable !

pool

lounge availability, internet availability and lack of pool supervision