Tierra Patagonia, Beckons

Quando una struttura è davvero perfetta, diventa difficile spiegare cosa si sia apprezzato di più, perché si rischia inevitabilmente di tralasciare qualche dettaglio. Proverò comunque a raccontare la mia esperienza. A partire dalla struttura stessa, perfettamente integrata nel territorio e impreziosita da una vista semplicemente incredibile, fino agli interni, estremamente curati, caratterizzati da uno stile essenziale ma allo stesso tempo caldo e accogliente. Un valore aggiunto fondamentale è senza dubbio il personale: dalla gentilezza e disponibilità dello staff della reception, del ristorante e del bar, fino alla preparazione, professionalità e simpatia delle guide durante le escursioni. Il ristorante offre una cucina di grande qualità, la spa è perfetta per rilassarsi dopo intense giornate di attività, e anche il servizio transfer, con autisti sempre puntuali e cordiali, contribuisce a rendere il soggiorno estremamente confortevole. Aggiungo inoltre che ho viaggiato da sola e, sin dal primo momento, mi sono sentita come in famiglia: un’atmosfera rassicurante che rende questa struttura perfetta anche per chi viaggia in solitaria.

Dirò una banalità: mi è dispiaciuto non aver prenotato un paio di notti in più, ma sono certa che tornerò presto.

The hotel is an exceptional building in a unique location: the views from our room and dining room took our breath away. The guided treks and walks were interesting and we saw so many amazing animals, birds and landscapes. The riding excursion on the ranch with a gaucho was a highlight. Each and every member of staff were friendly and helpful. An unforgettable stay.

Everything exceeded our expectations. The hotel was well managed and the general feeling was of a happy team working together. It was a once in a lifetime experience.

The property location is excellent. Service is mostly excellent with some in consistency with food and service . One particular evening food was served cood and steak was essentially inedible! Serving staff that evening appeared disjointed and not up to the level of service experienced some days before The wuality of the guides and excursions was exceptional

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The views from the room are stunning

The hotel made major mistakes with our tour bookings which had to be rearranged and truncated at short notice without proper communication. We initially got left behind for our main tour because of the chaotic nature of the tours arrangements. There is no process in place. The staff are not trained to a standard you would expect from an extremely expensive hotel. We weren't even offered a breakfast menu until our final morning so we were unaware you could order hot food. The bar is under staffed. We waited 15 minutes for a drink. There was drilling and banging from the room next door at 6pm without any notice.

Einmalig

Gorgeous location. Wonderful rooms and staff. Excellent food. Well organized activities.

Everything. Mesmerizing property, amazing location, mostly nice food, the pools, lovely personnel, the manager is always on site and super kind, the excursions are great and the rangers are very very good and fun. This is a real treat, the attention to detail is unique, the beauty of the hotel is unforgettable. One of a kind.

Nothing, you would be spoilt in a very unpleasant way if you could find any fault in this hotel

The place, amenities and staff were outstanding. The food was absolutely extraordinary. I’d return 1000 times.

Nothing - it was terrific.