Hai Au Boutique Hotel & Spa

The staff at Hai Au was much better than expected, particularly for the price! The staff were wonderful, very friendly and helpful. The room was very clean and serviced each day. Breakfast was lovely and the free bike hire was a great added bonus! Would recommend to anyone looking for ease of access to market, food, short ride to the beach and not looking at spending a fortune ☺

Very Nice staff, good breakfast. Bicycles to go to The Beach. Perfect

Friendly staff who all remember your name and offer directions. Room came with a tub and a balcony. Very clean with a very good buffet breakfast including freshly made eggs. They let me check in early and gave me breakfast. I'd recommend this hotel.

The hotel seemed rather tired although the staff, especially Tina, worked hard to make my stay a pleasant one. The pool is surrounded by buidlings in various states of disrepair, festooned with cables and pipes, making what could be a welcome cooling oasis into a mess. Breakfast was adequate, the buffet being suspended on my last day there in favour of an a la carte menu served, guess where? Poolside! There are better value hotels in Hoi An despite the efforts of the staff.

We had two-nights say at Hai Au Hotel, the hotel has offered a car pick up from the airport for USD$25 for 7 of us. It saved us a lot of hassle from travelling from the airport to the hotel. Upon the arrival, there were lost of electricity for a few times, but it was fine throughout the night time. Upon check-in, the staff asks us to leave our passports at the counter for registration but we felt insecure, so we waited for her to finish the registration procedures (about 30min) before we went out for sightseeing. The room facilities are basically clean, except the towels. The air-conditioning system was rather weak though, perhaps the weather was too hot (around 35 degree or more) when we were there. Overally it's ok and it is better than how much it costs per night.

Overall we had a nice stay at this hotel. The rooms were very spacious and included a balcony which was nice. The location was good, a short walk away from old city. The breakfast was also good, made to order dishes but you could order as much as you liked. The staff here was amazing, very friendly, helpful and would always greet you by name. There were also free bikes you could use to get around the city or take to the beach. The only negatives for us were that the beds were quite hard and uncomfortable. Also they were doing construction work and had to turn off the electricity two mornings we were there. Would have been nice if they could have waited until the afternoon when most people are gone. Overall would recommend!

Good quality budget hotel situated 15 mins walk from the the old town and on the road to the beach.

Had wonderful 3 night stay in this hotel. The stuff were amazing! Very friendly and helpful since the moment I got there until the check out. I came with the night bus and was very tired, they gave me the room immediately and offered me to have breakfast which was great! Room was big and clean and well equipped with safe box, TV with many English channels and the best of all a desktop computer. They have a nice pool that unfortunately I didn't have time to take a swim and free bicycle for guest. Would definitely recommend and will stay again!

Not far from the old city, this hotel is cheap, clean and comfortable. The staff is very friendly and helpful, the breakfast is good. And there is even a pool to cool off and relax after a hot day of sightseeing!

Five star service made staying at the Hai Au Hotel a pleasure. Cherry, Sunny, Tina, and Anna were all very helpful for our stay.