Hotel Kristály Imperial

comfortable, received an updated super elegant room

great location

Exceptionally friendly staff

Didn't have Breakfast tea at breakfast

Beautifull huge room, nice terrace, pleasant wellness, fantastic breakfast- even vegán menu- on demand,

Nothing -

Somewhat outdated hotel in the central area. Pros: - Great variety of delicious food both for breakfast and dinner - Central location - Friendly, polite staff, offered 5% discount upon check-out because of our complaints - Quiet room Cons: - Ineffective AC, unbearable temperature in the room, had to keep the windows open at all times - Staff was incompetent, could not fix the AC however we reported it two times - Uncomfortable design of bathroom, had only a few useful space in an otherwise huge bathroom - Unannounced events in the hotel area during our visit, e.g. a wedding and a brunch for people who didn't stay at the hotel All in all, it was an uncomfortable experience, would not return.

The location is very central and very close to the lake area where you can find the most of the attractions. It has access to the highway and to different type of stores in case you missed to bring something with you. The location has its style and inside there is a courtyard with access to SPA but also to the garden. A place where you can eat something but also sit for a nice drink. I founded nothing to bother me or inappropriate during staying with my family. Great breakfast where you can find all types of food adapted for every taste and or diet.

The hotel is very well located, clean, the staff is very kind and ready to help at all times. The spa is amazing, discrete, comfortable and contain information in every room. I went there with my husband to celebrate our wedding anniversary, it was a great experience.

Nice and helpful staff. Rooms are spacious and comfortable. Easy to find location.