Pinn Road Inn and Suites

The ice machine didn't work

Having a room with a kitchen at the price we paid was amazing. No complaints about our stay.

It was in a very convenient location for AFB graduation ceremonies. Its an older hotel that could use updating. The area around the hotel is run down but we felt safe on the property. The room was as clean as it could be considering the need to refresh and update. The staff was very helpful and nice and you could tell they really wanted you to enjoy your stay. All the hotels close to the base looked about the same(old, outdated and kinda sketch from the outside). If you are looking for an affordable, safe, clean, convenient place to stay close to the base it is fine. We also enjoyed the fact you could get a suite that had a kitchen with stove, table, sink and had lots of room to visit with family. Kitchen cupboards are empty so you will need to bring your own supplies.

Amazing! From check in to departure. Rooms were clean, quiet and staff was friendly.

Great stay Clean room Very nice employees

Pictures weren’t as described. Couldn’t contact anyone at the front desk. Stains on bathroom walls.

The place is clean, comfortable, and safe.

The staff always willing to help and very friendly

Lobby sign: “After the guest is checked in the room the guest will not be refunded/not be given any kind of compensation for any reason whatsoever.” Checked in very late to a room that was dirty with a vomiting child and a baby who licks and touches everything. See pics attached - wiped filth from kitchen counter on baby wipes. Decided to stay 1 night because felt bad that we woke up desk attendant to check us in and who wants to have an argument at 3:45 am. Also trying to be decent thinking it’s too late for them to rent to someone else. Next morning came down to lobby very calm and said this isn’t going to work it’s dirty and old and the neighborhood isn’t safe I don’t want to stay the last two nights with sick kids probably going to get more sick. The guy Mr. Patel I think his name is was very irritable, talking over me, getting angry. Multiple times while still staying calm myself I asked him to calm down. It seemed even his wife was telling him from behind and he rudely told her to be quiet. He blamed me for not telling him at 4 am when I told him the reason why - if I could barely get a word in with him talking over me in a raised voice. Could also barely barely fit a minivan into the last open spot. Crazy tight parking all around. Even knowing this jerk manager would not refund us we left for safety and salvaging the trip. Prefer stay as far away from this jerk as possible. Third party did his job for him and have partial refund. Save your money stay away.

8 rating is misleading. Property is a standard motel.