Ryokan Sawaya Honten

Just going to start by stating that the customer service is excellent. I messed up and managed to leave behind an item in the room and they arranged to have it shipped to my next hotel. The hotel itself is amazing; Quiet and adorable. The room was spacious and well equipped. The beds, the pads on the floor, were waaaaay more comfortable than I was expecting. I sincerely had the best night's sleep of my entire Japan trip. The bath was nice and relaxing. We were able to sit and watch the koi in the water feature. it's far enough from the loud areas that you don't have to deal with the noise, but close enough that the bus to the popular areas is only 5-10 minutes away, max. I wish we'd had more time here.

お部屋お風呂が良かったです。

スタッフの対応があまり良くなかったです。

Klassiskt äldre ryokan med fin stämning och onsen. Bidrog till vår upplevelse av Kyoto.

We loved everything about our choice for our first stay in Kyoto. The traditional style and washoku breakfast was like art on the table. Served with typical Japanese politeness by the lovely couple. Used the onsen morning and evening. Location in quiet part of town with city bus stop nearby. Tasty okonomiyaki izakaya round the corner. Wouldn’t hesitate to return to Ryokan Sawaya Honten. The koi pond was a relaxing delight.

Nothing really.

Charming place with a lot of character. Very nice and helpful staff.

Nothing. It's a bit out of the way but still walkable to major attractions and transport links.

Japanische Tradition, informieren vor dem kritisieren . So wie man erwartet. Sehr liebe Gastgeber, nettes Onsen. Unvergessliche Übernachtung

Ryokan had an onsen.

They rummaged my room and opened my sealed bags to steal things. If it wasn't them that did this, then their lack of urgency (not to mention other suspicious behavior) after I told them my room was broken into warrants 1 star. After my stay, I saw another reviewer who said his wife's wedding ring mysteriously disappeared during their stay. I wish I read this before booking.