The Kampung Ubud Villa

Villa looks good from the outside and matches the photos. Room service is done regularly with fresh towels given daily. Pool looked clean and view of the outside from inside the villa was very good with a panoramic view.

Staff seemed strange, always questioning where we were going and who we booked activities with. If you don’t book with them they seem to have a problem with that (negative facial expression), same goes for the food, if we don’t order food from the them, they start asking questions like where are you eating, how are you getting there? Not in a way of conversation but rather a spiteful way. Our privacy felt invaded by these repetitive questions, very unprofessional. Furthermore, they would stare at us whenever we would arrive at the villa and it would feel uncomfortable. My partner complained about feeling uncomfortable as she felt her privacy was invaded as her intimate clothing was left on display after they finished room service and we arrived later on in the day. In addition we have suspicions that we were being watched as the pool turned on whenever we would undress during the day, also there were kittens above our kitchen which we would try to pet by giving them food, as soon as we went out the villa, the reception mentioned something about them which brings about the question, how do they know..? The first day we ordered food from there which was good in taste and presentation but gave us a bad belly so I would avoid. The food was not fresh and not cooked from scratch, rather frozen and re-heated. Beware guests as the villa does have open toilets which means you will have insects all over the place we seen many cockroaches and centipedes as well as ants. The villa is very overpriced for what it is worth.

Wonderful helpful staff, nice, quiet, & serene location.

Mosquitos kept inviting themselves over for snacks so often we had to give them nicknames.

Environment and most of time quiet

The Noise from temple while they practicing at night Bes sheet and bellow were remain Not clean Bathroom door not closing

The villa and place was absolutely gorgeous, nothing to complain in that regard! Unfortunately we haven't used the amazing pool due to constant rainfall for like 4 days. The staff were helpful but had difficulties with understanding us when we had requests

The roofs were leaking pretty bad because of the rainfall. I totally understand that nobody can control weather conditions, but the roofs should be better maintained in order to make sure that the bedrooms stay dry. Because of the leakages, me and one of my friends slipped pretty bad which put me into bed for 1 whole day where I had to get a doctor because I couldn't walk and move without a lot of pain. We complained about the leakage but they said: yes yes, lot of rain. I afterwards contacted Booking.com and they requested a partial refund which they declined because they said they haven't received complaints - which is not true. I bet this is a wonderful stay when there's no rain, but this caused slippery floors which occurred in physical injury.

We booked here for the Ubud location so at least we were in the area

We're pretty easy going but found the place old and grubby, the lighting terrible so you couldn't read a book past dusk, we had to repeatedly ask for towels, loo paper, and bottled water, our cutlery was left dirty in the sink until we needed it for breakfast the next morning and then it was quickly rinsed and dried with a paper towel, the food wasn't great either... the first night's dinner (burger) gave me food poisoning. While the King beds were hard but ok, the Temple next door practices their Barong music until 9:30pm which wasn't too bad, but the village is just over the fence and was LOUD - kids screaming around, dogs constantly barking, people playing loud music and talking loudly from early until late at night... and being Ubud there is no end to the mosquitos and other bugs. Overall quite disappointing considering the charges