HOTEL 24 sweets HAKUBA

Good location

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Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.

ホテルの前には駐車場がなく公共の駐車場まで少し歩きましたが、荷物はホテルの前で下ろせました。 冷蔵庫にはロールケーキが無料であり、帰りにはクッキーのお土産頂きました。 お風呂か温泉で温ったまりました

Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.

ロケーションは良いものの、それ以上のメリット無し。 複数人で宿泊なのに、アメニティは薄いタオル1枚で愕然としました。そして、簡易ベット並みのベットの硬さ。。 以前と比べて円安に乗じて白馬エリアは相当値上がりしていますが、その中でこちらのホテルの値段の納得感が極めて低かったです。 海外ではバックパッカーホテルでなければ、ここまで何もない部屋は珍しく、海外からのお客様を中心に相手に商売されるならば、もっとその点に力を入れるべきです。 改善されない限り、もう泊まることはありません。

年季が入った建物だけど、清潔に保たれていた。 浴場は小さめで、3人いたらいっぱい。 でもお湯は気持ち良かったし、他に誰も入ってこなかったからゆったり入れた。

Great location! Views of Happo One and so close to bus terminal, bars, restaurants and easy walking distance to Nakiyama lifts. Rooms on Level 3 were spacious for twin accom. Bathroom small but that’s typical in Japan. Hotel clean and comfortable, and staff helpful but not fluent in English. Bed was firm and comfortable. Room heater excellent and drying/storage room was adequate but not brilliant or large. Breakfast was good but not a buffet - served to your table (no choices) at appointed time so if you’re late, it’s cold! All up, I’d say the positives outweigh the negatives with this hotel. I’d stay here again, especially if only coming to Hakuba for a few days due to excellent location

We stayed at the Hakuba Glorious Hotel for 12 nights during our ski holiday in Hakuba. We very much enjoyed our stay. Firstly the manager Saito was extremely helpful and followed up any request immediately and nothing was a problem. The waitress Junko spoke excellent English and was always efficient, helpful and very friendly. Our room was very large, 2 single beds which they pushed together to make a queen, as well as a sofa, coffee table, fridge, hair dryer. Plenty of room to spread out, also good hanging space. There was free wifi in the room. The wifi was very good and had no problem with it. The rooms are not serviced every day, you need to request for your towels and linen to be changed. This is not a problem, the towels were changed immediately on request. When we wanted the room cleaned, we requested this and it was carried out while we were out. Although we had our own bathroom, we made use of the hotel's onsen, which was great to soak sore muscles.We had fabulous views of the ski slopes from our room. Our breakfast was well presented, tasty and filling. We ate twice in the restaurant at night and were very happy with the food and service. The speciality was Italian and it made a nice change to have something different. The location is great, it is very central.It is a 7 minute walk to nearest lift which then gives you access to all of Happo One. The free shuttle to Goryu and Happo 47 is just across the road at a nearby hotel. The bus station is a 4 min walk. There are plenty of restaurants nearby. The only downside is that the hotel is dated and could do with an upgrade. However, this did not detract from our stay. I consider it was value for money.

We have stayed in two other hotels in Hakuba on previous trips, Hotel Yamano and Hotel Goryukan. We chose Hotel Glorious because we booked late and it was one of the only Hotels available. In retrospect, Hotel Goryukan would have been a much better option. I would NOT recommend staying at Hotel Glorious for a number of reasons. First, the room is nothing special. Hard bed, stained/dirty shower curtain, there is tea and coffee but no tea spoons. No bath mat. Simply, there's no love or hospitality! Second, they don't service the room (unless and until you ask). That means they don't clean it. They don't replace your towels. They don't even take out the rubbish or used cups and saucers. The staff were more than happy to do this AFTER we complained. Third, the breakfast is not a buffet. They serve up ONE glass of juice and one and a half plates of food. The food is OK, but not great. It is not generous and not necessarily filling. Sausage and egg seemed to be a common combination. Fourth, there is no Wi-Fi in the room. The manager apologised for this. I believe in-room Wifi was advertised, but it certainly wasn't delivered. Hotel Glorious was bearable but expect hostel, rather than hotel service.