Thi Thao Gardenia Hotel

Không cho nước uống theo tiêu chuẩn ngày 1 chai 1 khách như các khách sạn 3 sao khác

Good location. It's located near the night market. However, the hotel staff can't communicate in English.

Khi nhận phòng, chúng tôi khá bất ngờ khi phòng không có view như quảng cáo của khách sạn. Phòng rộng rãi phù hợp với lưu trú gia đình, khách sạn gần trung tâm Dalat, chỉ có điều trần phòng bị thấm nước (đen), remote bị mất nằp đậy pin, tách và dĩa uống trà bị mẻ. Chốt khóa phòng tắm và chốt khóa phụ cửa phòng chính bị hư. Có trà nhưng không có cafe và máy sấy tóc. Đề nghị có máy sấy tóc do thời tiết ở DALAT khá lạnh

Boek hier voorlopig niet! Overal stof, boren, timmeren. Op de gangen uit elkaar gehaald meubilair en deuren. Ramen en deuren sluiten slecht waardoor het waait in de kamer en het was koud. Heb er een dekbed bij gevraagd. De aardige mevrouw van het restaurant doet haar best om duidelijk te maken dat je kunt kiezen uit brood met ei of jam en thee. Op de 6e verdieping lagen allemaal bouwmaterialen dus maar niet geprobeerd boven bij het café te komen. De douche is alleen voor slanke mensen want de deur draait naar binnen waardoor je je tussen de muur en de deur moet wringen. De dames bij de receptie doen hun best om je te helpen. Vlakbij Sinh Tourist voor bus en excursies. 10 minuten lopen naar de nachtmarkt.

Service sympa, lit trop confortable et super bien situé!

Travel to Dalat by bus from HCM, reached 4am. Knowing that, I booked 2 rooms starting from previous date, so that we can have a resting place once reached. Upon arrival, there's only one staff around and he's sleeping on the benches. And he's first response after receiving my booking printout, "You can't check-in now!!" Why can't I check-in if I've booked starting the date before??? Next, we went to our rooms, first room wasn't done up. Mattresses were out of bed frame, whole room was messy. Second room, no power. Both are at level 4. Rooms are without "Room Make Up" sign board, cleaner will clean your room when "Do Not Disturb" sign wasn't hang on the door. OMG!!! This hotel staffs are not up to standard and dishonest. After a long day tour, back to the room, the room was very neat but money in a jacket were gone. I went straight to front counter, looking for hotel manager, I was told manager wasn't in hotel, the staff is the only one around. What a hotel without any management staff around at anytime. After reporting all incidents, the staff just apologise and will report them to manager. Even demanded to see manager the next day, it never happen. I, hereby, DISCOURAGE everyone to stay in such horrible hotel. I do believe there are better one around.

Travel to Dalat by bus from HCM, reached 4am. Knowing that, I booked 2 rooms starting from previous date, so that we can have a resting place once reached. Upon arrival, there's only one staff around and he's sleeping on the benches. And he's first response after receiving my booking printout, "You can't check-in now!!" Why can't I check-in if I've booked starting the date before??? Next, we went to our rooms, first room wasn't done up. Mattresses were out of bed frame, whole room was messy. Second room, no power. Both are at level 4. Rooms are without "Room Make Up" sign board, cleaner will clean your room when "Do Not Disturb" sign wasn't hang on the door. OMG!!! This hotel staffs are not up to standard and dishonest. After a long day tour, back to the room, the room was very neat but money in a jacket were gone. I went straight to front counter, looking for hotel manager, I was told manager wasn't in hotel, the staff is the only one around. What a hotel without any management staff around at anytime. After reporting all incidents, the staff just apologise and will report them to manager. Even demanded to see manager the next day, it never happen. I, hereby, DISCOURAGE everyone to stay in such horrible hotel. I do believe there are better one around.

This is an OK hotel in Da Lat, not bad, but not super good as well. Some things in amenities list, like sauna, are for a fee and not cheap.

Thi Thao was one of the worst hotels i have stayed at, paid for 3 nights only lasted 2. The bed was rock hard to the point it was difficult to sleep in, and the walls paper thin could hear EVERY thing, form both outside and inside the hotel we were woken up @ 2:30 am both days by a rooster who continues to crow till sun up. Also the shower door opened inside the shower, so if you are a larger person you may not even fit into the shower recess...Do not book here if you are over a Aus size 16.... you will not get in the shower. The reception staff were pleasant enough, however when we left i realised that i had left my shoes in the room. We went back and staff stated that they were not there however i knew that they were there when we left, asked to talk to the manager and staff looked at us blankly and said that my shoes were not there? Also our room was only cleaned on one of the days, they just skipped it on the 1st day we did not put any do not disturb signs out. We moved to the best western for an extra $12 per night and got breakfast included best move ever, clean comfortable great service, my partner left his laptop in the room and housekeeping called us to let us know!

The hotel was nice, clean and conveniently located. The big draw though would have to be the awesome, big buffet breakfast and the gorgeous pool! The hotel staff was also very helpful in booking other things. Conveniently, you can rent bicycles from the hotel for a quick trip to the beach!