Hotel Elizabeth Cebu

Bed is only issue it’s a king size bed and is very stiff mattress and makes my back hurt and hard to sleep!

I love the genuine smiles and helpfulness of the staff, especially the dining area employees. If there’s one thing, the hotel needs to upgrade their towels as they appear old and overused. Otherwise, it was a great 2-week stay.

I like the room and bed, but its too much noise because my room its next to the facilities it's too much banging stuff. I always jumped to my bed. I don't know what there doing.

Hotel has potential to get 3 or even 4 stars with improvements. Pros: 1.Location - Best neighborhood to stay for convenience (Ayala, ATMs, food, laundry) in Cebu City. 2. Good size room with king size bed and lots of seating in room Cons: 1. Room had roaches (bugs), mostly in the bathroom. Maybe because of un-patched crack near power outlet. 2. WiFi was spotty and slow when it finally worked. 3. Front desk didn't have change. Most hotels do. 4. House keeping entered our room in the morning, even though do not disturb was on the door. Very upsetting. 5. In room phone didn't work, had them fix once but stopped working again. 6. TVs are small. Should be upgraded at least to 40 inch 7. Only 4 hangers in closet, no iron or ironing board 8. Some towels and sheets had stains 9. Gym had 2 machines (treadmill and bike) that were not functional. Bathroom in gym didn't have toilet paper, soap, water or towels 10. Room could use a dresser for storage

Highly recommended, great location.

Very disgusting. No WiFi, no house phone not working, towels were looked dirty, we went to restaurant for coffee I had no cash on my hand but the waiter told me that we cannot charge our coffee to my room for credit card, the resataurant staffs wanted to pay cash right away for our cup of coffee for 269.00 for small 2 cups of cofffee but I insisted to charge it to my room for I had no cash on hand and I paid insisted to use my credit card for some reason. Tha hotel stuffs were so unprofessional what a shame .

The room is clean but very bare. There is only one chair to sit in for two people to share. Water pressure was excellent and the heat of the water was superb. The room were very clean and Housekeeping staff was very supportive and friendly. The only negative in this trip was the lack of Wi-Fi signal and service in the room and the frequent brown outs that caused the signal to drop.

The room was spacious for sure. It was a treat to look at in the beginning but after a while you see a small cockroach in the toilet and that spoils the fun a bit. Still not a problem. But come bedtime, we started feeling itchy and it wasnt just me. I was with my sister and she alao complained about feeling bites when we were on the bed.

The guards were very accommodating.

A 5 star service all the way. Added to this is the stone throw distance from Ayala business center.