La Terraza de San Juan

Located in the old part of San Juan, close to shopping and great restaurants this hotel is in a great place. The room was very nice, spacious and clean The bathroom was just as nice. Look at the pictures others have sent. I will recommend this to spot to anyone going to PR. Rooftop dining was so nice with continental included in the three night stay.

I love the old neighborhood, with its history, brick roads, old construction, monuments, etc. but with the old buildings, you get some plumbing issues they require you to go gentle on the toilet and not flush toilet paper down, which is a bit jarring if you’re not used to that! I stayed here at the tail end of my week visiting for work in Cayey from Washington state. Is hotel was a good location for seeing the sites and a good spot to cool off from the heat.

The Terraza is a small boutique hotel with a lot of charm. I stood for 1 night. I enjoyed my complimentary breakfast, on the rooftop, very much. It has nice eating and lounging area with a small infinity pool overlooking Old San Juan. The chef and waiter were very pleasant and friendly. Our room was very quaint with not much space to move around or, desk/sitting area. Because it’s an older hotel, the plumbing is very fragile and you have to call to ask the front desk to go to your room to adjust the AC temp, for you. But our room was very clean and our beds were comfortable. I didn’t have a great experience checking in with front desk. The girl was very rude and I ended up having to upgrade my room because the room was too small for 3 people. Instead of being polite and working with me to rectify the situation, she caught a bad attitude and was very unprofessional. Not the way anyone wants to start a vacation and I was glad I was only staying for 1 night to go to a bigger hotel. I was grateful for the encounter with the rooftop staff as they helped turn my first night in Puerto Rico into a better one.

Clean room, old style Spain seen, pool, great delicious breakfast, full menu and bar at the location. Loved the shower had lots of pressure and hot water. Loved the balcony and the sites all the way to the ocean. The staff was super friendly and accommodating. Will definitely come back.

Great location in Old San Juan. Shops nearby and a lot of things to do. Staff is very kind.

Room was filthy. Nothing close to the pictures. Run down outdated. Bar prices were triple then other places. AC shut off every night at 11pm. They refuse to give you a remote to the AC. Tv never connected to anything, cable or internet! Internet was very poor reception. Breakfast was great ! The hotel is overpriced! Dont waste your money or your time. Staff was un helpful and rude. The manager was very helpful but on our last day. 1st and last time in Puerto Rico!

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Clean room. The staff was very nice, very quiet.

Property has a great location! Good for its value

Very friendly staff, continental breakfast was soooo yummy and cooked to order. Amazing location and beautiful old Spanish design. Loved our stay!!