Cresta President

Good place

Hotel ok, car park shared with the town/market one so may be busy

Bar nearby, noisy Expensive breakfast

Bar nearby, don't like Expensive hotel breakfast

I had a mostly excellent stay at this centrally located hotel. The room was clean and the A/C worked well. The staff were super helpful, especially the concierge, who arranged some activities. I was met at the airport with a sign and brought to the hotel without problems. The gym is pretty poor and needs some updates. I was permitted to use the pool without charge at the companion hotel. The only big problem was my check out and departure. I booked a return shuttle to the airport on the day I arrived. It was confirmed two hours and an hour before I needed it. But then it didn't show up. I started to panic, and got in a private vehicle that drove me part of the way to where the shuttle was waiting. It was very stressful. I made my flight with no problem, but this should not have happened.

The staff were helpful and allowed early check-in as well as late check-out. Great location with plenty of shops and restaurants around. But services need a lot if improvement. The porch had been cordened off to keep unauthorised vehicles away but there was no one let the authorised vehicles in. No one even offered to helped with luggage even thought there were 6-7 steps to climb. Seems like they have only one set of towels as the uaed ones were taken away at 8.30am and were not replaced before 3 pm. Not even a hand towel. The taps not working properly. Hardly any water in the wash basin and difficult to direct water to the shower in the bath tub. Overall, a lot needs to improve.

The stay was pleasant. I could tell it was an older hotel that could benefit a remodel.

Welcoming and well located hotel in the centre of 'old' Gaborone

Good

A property of such status could not even arrange my transport to the airport and I had to pay myself because at the agreed time is when the soncalled manager was trying to call a drivernwho clearly sounded drunk. You think they would have the courtesy to pay the taxi you are mistaken. They music played in the neighbourhood is criminally loud.