Holiday Inn Chengdu Oriental Plaza

Absolutely great location - just in front of the metro that connects to most tourist attractions. Top tier service. Clean room.

Nothing to complain about

Приятный просторный номер

С нас пытались взять залог 500 юаней наличными, которых у нас не было. Пришлось достаточно долго объясняться, чтоб его не брали.

Wonderful, cozy rooms and facilities. Very friendly and accommodating staff that made you feel very welcome.

I wish there was better lighting in the rooms but it's a minor con compared to all the positivies.

Other than location everything else was a giant disappointment

The stay was horrible and made my overall experience pretty bad. 1. Let’s start from the beginning that front desk staff had no English language ability and what shocked me greatly is the kitchen staff spoke better English than the front desk staff. 2.when I entered into the room I realised they have disabled the ability of the guest to decide his or her room temperature. The AC kept blowing hot air at 24 degrees. It felt like I was in a desert sitting on a camel. When I contacted the front desk through a translator they informed me it’s winter in Chengdu and the AC is set to hot, and if I feel too hot I can open the window or they can offer me a water cooler. Let me remind you outside was shit hot and sunny at 20 ish degree ( their so called winter ) for the entire duration I kept on filling the water cooler with water like a camel walking back and forth from Ossis and the experience was horrible. Holiday inn oriental plaza should change its name to holiday motel. 3. Breakfast buffet . The menu was the same everyday and tasted exactly the same for every dish. After eating the same thing for two days on the third day I gave up and ordered food from outside . Guess that their robot broke down the same instance and I was asked to go down and collect it . The staff had no training for the days I visited the buffet . Nobody cleared the plates. All the guest around me were sitting with a pile of used plates , stacking them up but none of the staff bothered on clearing the table. They only clear the table once you are done with the food and leave. I have never been to 3+ star hotel where this happened . All this made be strongly realise this hotel is not upto to mark and I made a grave mistake booking it for my Chengdu trip. 2.

Near and covinence to any where as just next to a metro station.

Breakfast are not included in booking.com

Must include breakfast for traveller from other country

No breakfast must chose