The Palm at Playa

Second time here in 7 months.. cannot wait to go back again very soon

I’ve stayed at this property too many times to recall over the past 6 years.Because of the rooftop pool scene it was known throughout PDC as one of the best spots in town,unfortunately not anymore.New Hotel Management and The Pool was a cemetery.The Palm as of now is no longer selling Day Passes,So the pool sadly is no longer the place to be.

Ok

The property was nice but dirty the bathroom full of mold

Excellent

I wouldn't recommend this property to anyone. Pictures and descriptions are very misleading. Pool and restaurant was a joke. View of ocean was misleading very crappie view just a sliver of ocean could be seen after you had the views of the top of all the other hotels and all their mechanical units. I only stayed 1 night instead of 3 they said they were going to reimburse me for the other 2, after i checked out they changed their mind and didn't reimburse me anything

Love just the location, property in poor condition

Cant tell if we were terribly unlucky or if this property is just how we experienced it. We checked in late and when to the hotel and the toilet was already clogged and nearly overflowing and one towel was on the floor. We called the front desk to see if we could get the toilet unclogged and an extra towel but the reception desk apologized that they did not leave the maintenance key behind for him to get a plunger but we were free to use the public stalls downstairs any time and they don’t have anymore clean towels for the day. We were a little put off but hey, that’s not his fault and he was apologetic so we used the public restroom, shared the towel to shower and went to bed. The next morning we left early for an excursion and asked the front desk to have someone come and plunge and leave towels for when we return. We returned late at night. Toilet still clogged and no new towels. We went to ask about it and the girl at the reception this time was not as polite. Maybe she was overwhelmed with stuff going on as she was running around and it took her a few minutes to get to us. We asked her about the plunger and the towels and she said her colleagues were not there and could not plunge the toilet. My boyfriend asked for a plunger for him to do it and she said she did not have one and no clean towels for the 2nd night. She said someone can come the next morning, we checked out at 11 and we never got to use our own toilet.

The elevator didnt work. Not the most modern facility but its ina great location.

House keeping great service. I dont like i ask in front lobby for extra kit to make coffee in my room y me lo negaron.