GHL Collection Armería Real Hotel

It was gorgeous and scenic!

Excellent service

Excellent staff

The people are lovely, very willing to help. The hotel is lovely with good amenities Unlike the other hotel we stayed the staff was quite prompt in catering for us tea drinkers The room I stayed could be a bit lighter and airy The shower also could be updated and similar to the other hotel, a kettle in the room will be awesome

Loved the hotel and the fact that it had soundproof windows. Cartagena has a big party scene and it can be noisy at night. But the hotel is a quiet oasis, stylish and very clean, with a beautiful rooftop terrace and pool. The only minor blemish for me was the weak coffee for breakfast. Colombia had such great coffee wherever I went, but, somehow, not there.

If you book a standard room you may get one dark, ugly, at street level or very small, in any case nowhere near a five stars hotel room. According to management it’s because of the category we booked….so beware. Now, if you dare asking for another one, you get a bad front desk staff attitude, which is totally unacceptable, and an offer to pay 50$ more a night. We accepted the initial one which at least was large. Bad attitude at check out too. Denied 1/2h late check out, understandable if they are busy but banging at your door before check out time is unacceptable. They also entertain large groups of cruise ships passengers who swarmed the whole place at different times of the day, quite unusual. Pushy concierge at check in was an immediate turn off . Besides room and front desk staff it is a nice hotel with good location and a small pool with beautiful views. Breakfast was good. The place was generally clean and quiet. There are a lot of good restaurants around . There is a good travel agency a few minutes from the hotel. Looks like the side effect of mass tourism in Cartagena, so go somewhere else!

Cartagena as a vibrant city can be very noisy, but this hotel is located in a quiet area -still walkable distance to the main attractions- that is much appreciated. Please keep in mind that the building is very old and amazingly well kept; however, our room had a roof water leak. Other than that, the staying was perfect.

We love Armería Real. Great comfy rooms, excellent service, and overall great value for money. Also a great location to explore Getsemani and the Old City.

Excellent scale, beautiful roof bar and pool, ample breakfast included

Very Clean and confortable. Excellent customer Service and amazing environment. In general Amazing Hotel. I will come back for sure. Location is great.