Comfort Inn Goshen

It was quiet and relatively clean. The front desk could be a little more customer friendly. Housekeepers were very customer focused and did a good job with cleaning the room.

The breakfast was lacking and not something we could do a second time. The hotel was being renovated so we did need to keep that in mind.

Hotel under renovation. Rooms partially redone but paint splatters on Kleenex box, counters, construction mastic on tile floors. TVs did not work in our room nor our son’s room. Nice linens, good bed, nice towels. Basic, minimalist breakfast, crowded room with everything pushed together to accommodate construction. Not relaxing or inviting.

You can tell a man cleaned the room. It was half cleaned. The floors were nasty. For example The white mat you put down in front of the shower in the bathroom was black after you picked it up off the floor. I watched roaches crawl all over the mirror. The floors in the rooms were not safe they were soft like they were about to cave in. There were renovations which fine we understood they were in the waiting/ lounge area mainly. The breakfast wasn’t that great not a lot of items out. The three days we were there nothing was stocked then the receptions tried to tell me that the items were out there when they were not. Waffle machine wasn’t able to be in use supposedly because of the renovations and the dust it caused(this was day three for us) and it was in use the last two days.. but all the other food that was out were covered in the dust and still left out. Definitely could’ve been a better visit especially for the price we paid for the whole weekend. One thing we did like about the place is the fact it had a pool and weight room.

Staff at the hotel were very helpful. They're going through a renovation, so hard to knock them for anything at the moment.

DON’T STAY HERE! We booked this hotel through Hotels.com (despite the inflated rate due to the home Notre Dame football game), so that we could watch our granddaughter play softball at Notre Dame the next morning. We drove 2.5 hours to arrive early to watch the MSU Spartans’ football game in the anticipated “comfort” of our hotel room. Upon arrival, we were surprised to see that the place was under renovation, which was not mentioned on the website. The area just off of the lobby where the included continental breakfast was to be served was in total disarray with the construction/refurb ongoing. We were assured that it would be in proper condition for the next morning, although we noticed that the toaster sat openly on the counter collecting the airborne particles. We ultimately passed on the breakfast, not being fond of sawdust and drywall dust on our bagels! While our room was clean, the TV did not work. After trying to placate us by changing our room and playing with the TV remotes in both rooms, staff eventually admitted that the TV’s were just recently installed and hadn’t been hooked up to the cable/satellite network yet. We gave up on the hotel TV’s and went to a sports bar to watch our game. The next morning, we discovered that the room didn’t have the hairdryer that was one of the listed amenities. We tried to call the front desk, but the room phone didn’t work either. Management and staff have been unresponsive to our requests for a refund or rate adjustment.

No breakfast. Just a few token idems. No breakfast when we were told by description they would have it.

Remodeling wasn’t finished and it looks like it’s not a good job. Swimming area was very slippery when wet. Children falling down.

Coffee was good but breakfast a little lacking in choices.