FERGUS Club Palmanova Park

Заходи для дітей, різноманітна їжа.

Куча пташок які літали коли люди їдять, деякі з них какали прямо на стіл. У номерах не було тапочок, тобто готель грізний здебільшого. Весь час мокра підлога в барі( таке враження що там раз на день протирають її)

Overall hotel is in a good quiet location and I cannot fault the restaurant and bar staff who work very hard . But We are quite unhappy with the hotel . It really isn’t a 4* . The room was small for a family room and the fact that the sinks are in the room offer no privacy . The bathroom door does not open or close properly because it has blown due to the water that pours out of the shower tray into the room . The sofa bed for 2 children is hard and not big enough . When I spoke to reception the lady said the room was sufficient. Every morning we have been unable to get any beds round the pool after 9am , people are reserving them from the crack of dawn . Everyone reserves beds despite the signs saying not to and leave them unoccupied for hours . No staff monitors this . We have not see the rep because we have been leaving the hotel daily . We holiday with jet2 every year and have never been disappointed until now . I have seen similar comments on trip advisor so these issues have been mentioned before but obviously not taken onboard

The after service was amazing , staff was wonderful . We managed to use the services on our last day even after checkout like pool and pool bar which was amazing . Will be visiting again

We’ve just finished over 10 nights at Fergus Palmanova, and it genuinely exceeded our expectations. The staff were incredible — friendly, attentive, and always happy to help especially all the managers were so lovely including Gianfranco and Ibrahim which made the whole experience feel relaxed and welcoming. The food was another highlight. Every meal offered great variety, fresh options, and consistently good quality. Our daughter attended the kids club which she absolutely loved each day Claudia , Matias and the team were amazing with her . The hotel itself is spotless. You can tell the team takes real pride in keeping everything clean and well‑maintained. Our room was comfortable, modern, and cleaned to a high standard every day. Overall, this hotel delivers exactly what you want on holiday: comfort, great service, good food, and a relaxing atmosphere. We would happily return and highly recommend it to anyone looking for a fantastic stay in Palmanova.

Just stayed for a week 3 times we have stayed here. Everything is great the food is really good and something for everyone. The entertainment team are out of this world. Claudia is the nicest person and great with everyone. Already book to come back in October

We had a lovely week here as a family of 4 :) The rooms were clean and tidy and were cleaned twice during the week. We had a room directly opposite the entertainment stage and main pool area. It was loud until 10pm- 11pm, we struggled the first night but then got used to the noise/kids were going to bed later. It was nice to have the option to be able to sit on the balcony and watch the entertainment from a distance. I paid extra for a safe. We didn’t eat at the snack bar as we were happy to wait until restaurant was open. In the restaurant, no queues at all and there was a range of different choices: I really like my fish, vegetable/Mediterranean, my husband loves his meat and rice, kids are more with the blander choices such as chips, pasta and pizza. Enjoyed the food and liked the theme nights (perfect opportunity to try new things). Couldn’t fault the breakfast choices either: from salad, fruit, cereals, bread, cold meats to full English breakfasts. We are not drinkers so unable to give an opinion on the alcohol. Plenty of choices of cold drinks and fresh water. I really like a cup of tea in the morning so I asked for a kettle in the room and took some teabags/sugar from the restaurant. Bought a small bottle of milk from lidl up the road which I stored in the mini fridge. We were a bit chilly the first two nights so we asked for extra blankets (weather changed and it got hotter after that, yay!) All staff were so nice and helpful. My 5 year old son absolutely loved Jose, and couldn’t wait to get him to high-5 him and his number of teddies at meal times. Kids LIVED in the pool (ages 5 and 8) :My son wore a swimming vest and was able to come down the slide and exit the pool on his own. Overall, looking back: we had a fantastic time and we would return to this hotel tomorrow, if we could.

The covers were not great

We honestly cannot find a single bad thing to say about this hotel! From the moment we arrived, everything exceeded our expectations. The food was absolutely fantastic, with plenty of variety and something for everyone, and the entire hotel was spotless throughout our stay. What really makes this place special, though, is the staff. Every single member of the team is genuinely friendly, welcoming, and always happy to help. The snack bar was constantly being replenished with a fantastic selection of food, so there was always something delicious available. The highlight of the holiday has to be the incredible facilities for children. The kids' club is brilliant, there's a games room with several consoles, a cinema room showing Disney films, and a huge range of activities running throughout the day. A special mention has to go to Gianfranco, the manager for being a lovely helpful, italian human & Dini, the head of the animation team, who was absolutely amazing. Dini and the entire team work tirelessly to make sure every guest has the best holiday possible and always go above and beyond with a smile. The kids' disco was a huge hit every evening, with the animation team bringing so much energy and fun, dressing up in different costumes each night and creating a fantastic atmosphere. The entertainment throughout our stay was varied, engaging, and enjoyable for all ages—there was never a dull moment. This is genuinely the best hotel we have ever stayed in, and it gave us memories that will last a lifetime. A huge thank you to everyone who made our holiday so special. We can't wait to return!

Clean comfortable and excellent staff

Queue for dinner at night