Hilton Nanjing Riverside

Good view from window, balcony. Everything is modern and good.

The air conditioning system is blowing ice cold air on all settings, ended up switching it off and opening balcony door (but temperature outside is high and humidity is like 90%). Stuff didn't know enough English to communicate. Breakfast was okay for 5 star hotel,but not amazing. Place is in middle of nowhere with nothing to do.

The hotel facilities were good. The room was quiet and comfortable. The hotel service was nice. Special thanks to Diana CAO for her patient guidance for the city taxi :)

The food in the lounge wasn’t tasty and the choice was limited. You have to ask the hostess for searching, if you want a beer.

I was taken aback to discover a water leakage issue during my recent stay at a Hilton property, as such occurrences have been quite rare in my previous experiences. The persistent dripping of water resulted in an untidy and unusable bathroom, which was certainly disappointing. The hotel’s customer service team did attempt to address the situation by offering to relocate me to another room. However, I was not entirely satisfied with the alternative they provided, as the replacement room was situated on a lower floor and had a smaller activity area. Overall, I must admit that this experience fell short of the impeccable standards I have come to associate with Hilton. As a loyal patron, I had expected a seamless and enjoyable stay, and unfortunately, this particular visit did not meet those expectations.

騒音があります。水の音。チェックイン時時間が掛かりすぎ。また、チェックアウト時、他の客が話してかけてくると、他の客の応対をした。順番を守ってない。従業員の訓練が足らない気がする。次回は利用しない。

the location and the few staff was very helpful and few staff was very very very rude

the rooms, lighting is very poor and the air conditioning doesn’t work in the entire property.

Great to stay

Nothing

The view of the balcony was amazing, good size room. All staff was very friendly, and the breakfast was great while we stayed, a good range of choices from Chinese to Western.

The location is not close to any public transport. Furniture in the room needs fresh up. Coffe wasn't nice.