Servatur Waikiki

De lo mejor

Todo

I paid directly to the hotel in advance of my stay and had confirmation by email. Upon arrival my credit card was demanded to check payment. Doesn't the hotel have an account department? I showed them my credit card statement on my banking app clearly showing Waikiki payment in pounds Sterling. More confusion as their invoice was in euros. Not a good start! Rooms are a bit dated but very clean. I paid for a top floor superior room which had a partial sea and pool view. The kettle in the room had an English plug. This was changed within a few minutes after we reported it to the cleaning lady working that day. We were supposed to get free water daily, this didn't happen and we had to ask reception for some when we run out. After checking we had not had water reception gave us some. The food is plentiful and very nicely cooked. The only downside to the food was that it was not very hot, which was disappointing, but if you want an air-conditioned restaurant the food will go cold soon. A lot of men said they were fed up of eating the same food everyday. Well my answer to that is they should not put sirloin steak, pork chops, large prawns, chicken breast, cooked sliced turkey, lasagne and a mountain of chips on two plates at every meal. We choose just one protein option at every meal and weren't bored or disappointed, apart from as already mentioned it was not hot enough. We spent our evenings in the smoking area of the bar and although we couldn't see the entertainment from there we could hear it. The singers were good considering this is hotel entertainment. Now the big negativity to this hotel is the lack of toilets near the bar. There is only one at the bar level unless you go to the jacuzzi pool. These toilets were extremely busy on a night time. Being slightly disabled I could not go downstairs to the other toilets, neither could many abled bodied people despite the toilet door clearly displaying a disabled stick. Some people also thought the disabled toilet was a changing room during the day despite the pool having a changing room. The hotel is a 3 star superior, which is clearly visible at the entrance and it is worth this rating. If the hotel management installed more toilet facilities near the bar area (there are plenty of possible sites) and improved the temperature of the food by using steel trays instead of plastic ones I would not hesitate to say the hotel was worth a four star rating.

Piscina Simpatia dos funcionários

Pouca flexibilidade para fazer alterações

Los trabajadores de restaurante súper bajos se comportaron muy bien con nosotros

La animación no nos gustó ya que durante el día te aburres mucho porque no entretienen nada solo por la noche. Y mi familia pagamos el plus y un camarero llamado DIEGO de bares me amenazó diciéndome que si la bebida era para mí porque sino me la tiene que cobrar aún teniendo pulsera plus y aún pagando de más como si se lo quiero dar al que pide en la calle es mi dinero y si yo lo pago no me tiene que amenazar encima vigilándome fatal me pareció pésimo.

Struttura comoda e accogliente

Difficoltà nel far scendere l l acqua, nel lavandino

La comida de 10!!! Por no hablar del personal que todos eran súper amables, totalmente recomendado