Hotel San Silvestre

Poor breakfast selections! Hotel was just ok!

The property had one person that spoke some English, sadly I had no Spanish. I communicated with a translator app, and the staff were terrific in coping with this. The hotel is attached to the mall so it has easy access to eating and shopping. Showers are great in the room, the wifi dropped signal couple of times, but after I mentioned it via the translation app, they reset it and it performed well for the 5 days I was there. The air conditioning was great ( needed due to the heat and humidity) of Barrancabermeja. Breakfast was good with fresh fruit, cereal, and a cooked selection as well, which was included in the price of the room. Staff were courteous and friendly, I would have no hesitation in staying here again

Convenient and great staff

Taxes are charged to foreign tourists, there is a lot of noise overall, and the hotel facilities are inadequate compared to the price. It is an insufficient facility for an event where many people gather.

La ubicación del hotel es conveniente para cambiar de actividad en la noche

Buena experiencia. Un lugar tranquilo para descansar.

Great stay, friendly staff, very nice location and resourceful mall

Buena, solo que en el area del turco estaba en reparación...

Stay was good. Beds were excellent. Breakfast not surprising. Not much office space for business trips in the lobby. Wifi is good. The hotel is within a mall so easy access to food and other needs. Good AC. A little bit of administrative trouble requesting folios and receipts.

I checked in, put my bags in the room, and went to see my dad in the ICU at the local hospital. At my return, I came accompanied by my elder mother and my bother who helped her walk. They were coming with me to my room until the next ICU visit, in a couple of hours. The front desk person stopped them, said that they can't go into my room, and also said that I was going to be charged if they go into my room. This rule about visitors is very rude. Nobody explained this rule about visitors when I checked in. Should I have known it in advance, I would not made reservations there. The whole point was to see my dad in the hospital and speak with my family members. I could not stand the fact that they were rude to my 85 year old mom, and my brother, who was assisting her to walk. I checked out immediately. I do not recommend this hotel to anybody. It is the most expensive in the city, and the rudest to deal with.