The Mole Resort - Hotel rooms

Stayed with friend with disability. The Manor House is totally unsuitable for anyone with mobility issues. No lift and many steps and stairs to negotiate. Bar area does not have enough comfortable seating, so not an area to stay and relax. The restaurant is only accessed by stairs or steps down, and the toilets are on another level.

Bathroom was very run down, not at all luxury

Not very clearly signed when you arrive on how to check in, and no lighting, so hard to navigate if you arrive at night time… Make sure to go to the hub first!

Had a junior suite in the manor house, very spacious & bay windows. Easy parking. Bed base just slats, bit hard. Bathroom bit tired, floor wonky, no night light had to put big bright light on if went to loo in the night.

The stay was incredibly relaxing and the room amazing. Sadly our safe remained broken the entire time. Shelby and Brendan were superb teachers for archery and axe throwing- we had so much fun! Highly recommend a visit

Fantastic restaurant

Fantastic room, very clean, great bathroom, all very nice and quite new, only issue was extractor in bathroom didn't work. Ate in restaurant at night, brilliant food, not cheap but well worth the money. Breakfast was also really good. Will be back if in the area.

We had excellent customer service from reception upon arrival after a muddle up with our booking by Expedia. They sorted everything out for us on our behalf. In the restaurant, Ollie was very helpful, even though it was only his 5th day! He had a very pleasant manner and gave no indication that it was only his first week.

Amazing place with lots to do. Pool was disappointing as it was quite cold and the changing rooms were in a terrible state and unclean. Food was fantastic, service was slow but the waiter/waitress were so very friendly. Room was lovely and clean

The property and grounds are amazing, largely unchanged over 20 years and it is still a nice place for a short break, pretty relaxing in a beautiful setting. Decent value in terms of price overall but - a big BUT too - if you expect great overall quality and luxury, it has changed a lot in terms of cleanliness standards and service compared to previous years. Friendly service but lacking in terms of quality, speed and consistency across various service areas like Hub, Breakfast, Bar and Restaurant. The pool area and rooms are tired and need refreshing. Restaurant food was nice, breakfast less so, and chaotic. The range of easy access activities for adults and kids is decent but again, seems to lack a bit of quality. Would return, but with different expectations, and would recommend too, but reservedly so.