The Moonraker Hotel

Professionalism and friendliness of staff

Advance warning about nature of room. Footstep noise from room above made for difficulty in sleeping

Pretty area, bed comfortable

Very small room , tiered interior. Bathroom was new but shower didn’t work properly

We stayed one night Sat/Sun in the old building (Room 14) and paid £160 for double room on a room only basis. Bed was comfortable apart from the terrible pillows. Good parking and it was close to where we needed to be. The hotel was probably charming at one time, now the part we stayed in is just very shabby and not up to modern standards. Certainly overpriced for what was provided.

Pillows were awful. Furniture old and very shabby. Wardrobe was tiny and too narrow for coat hangers. TV screen started 50% fuzzy and then resolved itself after an hour or so. Tea and coffee tray not replenished before arrival. Only one sachet of milk. I was looking forward to a full English but no hot breakfast was available. It wasn't clear whether this was because it was a Sunday morning or if it was always the case. At £9.50/person, the continental breakfast was lacking in imagination and poor value for money. Very unlikely to stay here again.

Very nice looking Hotel which has been renovated very well

We had high expectation on the breakfast but it had a little variation. Only some toasts and no bread, no eggs or any sausages. Some fruit and yoghurt. Very disappointed.

Breakfast was good. Hostess was very nice. Loved the view out our room.

The woman at the desk when we checked in wasn’t real friendly, not rude, but not welcoming!

Beautiful old property, charming countryside

Nothing

Cosy little room in a beautiful building. The staff were lovely.

The curtains didn’t cover the windows properly, the shower wasn’t that hot and the shower head was tiny. The tv wasn’t great either. The breakfast was ok, but there could have been some added extras such as an artisan coffees and eggs etc for an additional cost if customers require it. Next time we will skip breakfast and eat in Bradford on Avon.

Good room

The food