Riad Turquoise

Staff were lovely and friendly. The room was clean with a comfy bed.

The hot tub was very cold. Maybe it could be heated, and maybe water in the room. These aren’t massive issues though.

The staff was overall accomodating and the location was close to the Jemaa- el-Fnaa market. This made it easy to access the town. However, the shower in our room was weak and it took some time to get water warm. Open bathroom withouth door facing main door. The water in jacuzzi was cold and there is not golf or any activities offered as mentioned on the hotel website. You can not call yourself equivalent of 4star hotel. Top roof - not light , poor stairs, and dirty sunbeds. Breakfast - poor quality with pancakes , orange juice and coffee only. TV- unusable with spotty Internet. We paid for 5nights stay 700 euro pluse 37 euro city tax . Overcharged for poor quality!

The staff was accommodating overall and the location was close to the Jemaa-el-Fnaa market. This made it easy to access the town.

The facility advertises a jacuzzi and WiFi. However, the jacuzzi was never warm. Even when it was turned on one of our group was sitting next to it and someone came and turned it off. The WiFi was poor but stable most of the time. It was still spotty. The television was not usable when we entered the room. The breakfast is meant to be a Berber inspired breakfast. However, there was no other option for a place that charges as much as it does (only pancakes).Also the bathroom is open except for a swinging door to the toilet area. Though some others may like that.

Great little hotel , treat you like family as they say the hotel is your home. Breakfast was good , very friendly and welcoming. Overall would highly recommend and will be back to stay here again.

Very comfortable Riad, plenty of covered outdoor spaces to relax in, away grom the hussle & bussle. Very close to markets/souks and historic sites, palaces etc. Traditional Berber breakfast included. Swimming pool was chilly

the receptionist talked bad to my wife and told her to out

As my pregnant wife knocked on the door, the man who opened it — the same person managing the riad — spoke rudely to her. When I confronted him, he told me, and I quote: “When I saw it was a Moroccan woman knocking and not a European, I thought she was going to ask for something, so I wasn’t nice. I didn’t think she was a guest since she wasn’t carrying luggage.” My wife had gone ahead to locate the riad while I waited in the car, planning to bring in the luggage once she confirmed the place. Despite this, he told both of us, and I quote: “Just leave, and I’ll reimburse you.” (Attached is the message I sent him, along with his response, while I was still with him in person.) Nothing that was promised to us was delivered. Beware of this man — he might come off as polite at first, but it’s all an act. Any Moroccan would quickly pick up on his fake behavior. And honestly, who treats a pregnant woman like that?

The room was very very beautiful and so comfortable. The staff were also helpful and friendly. Would highly recommend this Riad!

Nothing :)