Select Club at Sandos Caracol All Inclusive - Adults Only Area

Food was disappointing, facility was decent. Nature was amazing.

There’s lots to do as it’s a big resort! Loved that they had performers every single night, and there was always something open for food!

This property had so many amenities, we didn’t have to leave the resort! We constantly saw staff cleaning and going above and beyond with the service!

The property was very nice and the staff were amazing. the only negative we really have was the beach is eroding but that is just due to the earth. Also stay off the beach after 4:00pm and before 9:00am the sand fleas are insane and leave you with little red bumps. Once again that is nature

Lovely place loved the senotes( clean water pools) and the wild life the food was good the restaurants were wonderful Staff friendly the beach was rocky but plenty of pools We keep returning because Sandos doesn’t disappoint

Pros were the wildlife and hard working staff Cons were the dining reservation system and having to make them at 12 midnight, getting a reservation was next to impossible.

This is a very difficult review because certain areas deserve 5 stars and certain areas deserve 0 stars. Let’s start with the positive: -Waitstaff and bartenders deserve 5 stars. They are SUPER accommodating and always were happy to see you. They make your experience amazing and I can’t compliment them enough. - The food options were also a 5 star. So many options and so many different styles that we didn’t feel bored during our week there. - the room is both a 5 star and a 0 star. But, for the sake of being organized, I’ll list the positives here. The Adults Only “Select Club” was the way to go. The suite had more than enough space for the two of us between the day bed, the bedroom, the lovely tub on the patio, and the oversized shower. We loved the room and already miss it! The negative: - our A/C was leaking from the moment we got there. It took FOUR reports across four days to finally get it fixed, after three maintenance visits. We had to use all of our towels to control the leaks from BOTH A/C units. That’s where the 0 stars comes in. - management gets 0 stars. After informing the Concierge that my wife slipped and fell because of the leaking A/C, they made no effort to reach out. At all. They know that you signed a waiver and do not care. I am very disappointed as a property manager, myself, at their total lack of effort. Overall - it was good for the cost. Difficult to recommend, purely because of the management and lack of care on their part.

This is a very nice property staff was very nice and there was plenty of stuff to do. The only things I didn’t like was they played Christmas music the whole trip and the gym was out dated equipment.

I really liked the eco atmosphere. It was very fun! We had the adult only section booked, so as soon as we arrived we were able to reserve our dinner plans (2 restaurants our of our 4 nights). I read many reviews that said this was a pain to do, but apparently when booking with Expedia you get to do this right away. We got red wristbands that allowed us in two extra areas--one pool and one on the beach. This was nice and secluded. There were also gold and black wristbands that I think allowed for one extra pool area.

Good family resort. If you’re looking for night life…. Boring