Coral Maya Stay Suites

Overall great place to stay.

They seemed to be in the process of doing some repairs on the outside of the building. It was kinda noisy during the day, but nothing too obnoxious. The worst part of the stay was how uncomfortable the beds were. They also have some pretty strict rules about not being in the common areas after 8pm. I wouldn’t choose this property again.

The property was suitable for sleeping and luckily that is all we intended to use it for. There were many things "out of order" like the outlet in the bathroom and the holes in the wall where a TV and cables were removed. The windows didn't lock and some other deferred maintenance. The pool always looked clean but we didn't use it. We didn't see anyone else in the pool either. There is no front desk or really a presence of employees at any time other than every other day towel service. All of the activities listed as "on site" really are more "in the town" of Puerto Aventuras and not specifically at or for the hotel. It has potential, but the feel is more like a condo building that has been deserted and new ownership may be trying to turn it into more of a rental opportunity. Not a bad place but not everything that is advertised.

Would go again

Manager Oscar was great and quick to respond to anything!

The condo was old and tired and not a great bang for your buck!

Oscar the manager was great and did what he could to help at every turn!

Old and tired facility - kitchen dishes and utensils etc were sorely lacking. Internet and TV were frustrating and a most of the time non existent!

Very welcoming, clean lovely place. The people that manage it and do the cleaning made us feel like family. Wonderful place to stay.

Great location, spacious apartment and very nice pool.

Kitchen furniture a bit old, anything to dry the swimming suits would be more than welcomed.

We had no hot water in the apartment we were originally given, but we were able to switch to a room that did have hot water. The manager, Oscar, was prompt, friendly, and effective in helping us with any problems we had with the room.