Greyhound Hotel

Fantastic all round!!!

Bed and Doona was better than the bed on Cunards QM2 we had recently disembarked. Good access to local shops etc. Good room layout. A window that opens. Nice pub downstairs.

No refrigerator, but it didn't affect our stay.

Good

I received a warm and professional welcome from the manager on arrival, which set a positive tone for my stay. Renovation and upgrading work was taking place in the pub and restaurant areas, and the manager apologised for the disruption, noting that the improvements should be completed the following week. I was allocated Room 201, an end‑of‑corridor room that was spacious, quiet, and perfect for my needs. I slept well in a very comfortable bed. Because of the renovation work, the usual breakfast area was closed, but the manager thoughtfully provided fruit and snacks for guests, which was appreciated. I raised a few housekeeping issues, and the manager was receptive and willing to address them. For me, this demonstrated a genuine commitment to improving the guest experience and maintaining high standards. He also proudly shared the plans for the new outdoor alfresco and garden areas, which are expected to be ready by mid‑April. The Greyhound is located in a beautiful heritage village, with Carshalton Ponds, nature areas, museums, and a vibrant high street filled with cafés, restaurants, and bars. Transport links are excellent: buses run through the village to East Croydon for easy connections to Gatwick Airport, and both Carshalton (15 minutes’ walk) and Carshalton Beeches (25 minutes’ walk or a short bus ride) train stations are nearby. Overall, I had a pleasant stay and would be happy to return. The manager even said he hoped I would — and I would gladly do so once the renovations are complete.

Not been able to use the bar and restaurant which were closed for rennovation upgrade

Helpful staff

We didn't stay there because when we arrived we found the hotel under major refurbishment and covered in scaffolding. There was no proper reception nor restaurant and breakfast was a few croissants on a tray. Fortunately the staff redirected to a sister hotel, The Dukes Head, a few miles away in Wallington. This has already been refurbished and everything there was excellent. We recommend that you check out whether the refurb at the Greyhound has been completed before booking.