No.32 Hotel

Lovely hotel and staff, great location in Edinburgh with easy access to trams and trains. Very clean and beautiful downstairs bar!

Extremely friendly and welcoming staff. Comfortable accommodation. Clean and cozy. Very central. Will definitely stay again.

Great place, location & friendly staff!

The hotel is in a great location, less than five minutes walk from Haymarket station. Our room was small but comfortable and the bathroom was really small but the shower was decent. Breakfast was average at best, stale brioche and mediocre tea and coffee. Checking out was weird as all we were asked was our surname and there was no enquiry about our stay. However, we slept well as although very central, the hotel was quiet and it was a great location in particular to visit the superb museum of modern art.

Very nice hotel, clean and spacious rooms. Very nice staff.

We had such a wonderful stay at No. 32! Everyone on the staff was extremely polite and accommodating. Everything was clean and beautifully decorated. Wifi and breakfast provided. Fast and easy check in/check out. They even held on to our bags for us after check out while we explored Edinburgh more before leaving for the airport! Would absolutely stay here again.

The owner is rude, threatening, and should not be allowed to work in the hospitality industry. Do not bring your family here, this is wonderful city filled with plenty of other nice places to stay for reasonable prices. Any responses you see from “management” are written in bad, dishonest conscious by a bitter man who refuses to admit that he needs to make changes to bring his awful hotel up to standard. I came to this hotel with my daughter and granddaughter. We arrived completely exhausted and were not even welcomed by the owner with so much as a hello. He only asked for our last name and the amount of people in our party. We said three and he immediately shook his head and said “no” one room can only be for 2 adults. However when we booked this room through Expedia there was no clear definition on this specific hotel’s policy that 17 was not considered to be a minor at this establishment. Expedia asked simply for us to say how many guests and the age of any “child” guests. We listed 2 adults and a child, even selecting the age of that child to be 17. Eventually I managed to persuade and almost beg the angry owner for our room key (mind you this had been paid for months in advance through Expedia, so he had plenty of time to alert us of his age policy). He led us to a room that was in terrible condition and smelled of urine. His definition of clean is not to an acceptable standard. We transferred to the Holiday Inn, who treated us with kindness, don’t waste your time here.

Well managed family run hotel. Very friendly and professional. Would stay at this location again.

The room was tight and uncomfortable. No dish or container for soap in shower stall. Excellent location, close to Edinburgh tram. Good restaurants nearby. The manager was very helpful at times, but was rude at other times. Would not recommend this property to others.

I visited Edinburgh for the first time with my girlfriend to celebrate our Anniversary and I asked the Hotel to arrange a surprise for her. We arrived to the room and left for us was a bottle of Prosecco, Roses, a box of chocolates, a small Shetland Cow plush with a personalised card for us. The room itself was spacious, clean and was decorated beautifully. The Staff were very pleasant and friendly and our experience was fantastic. We will definitely be back. Thank you so much again for everything.