Hotel La Riviera de Atitlan

Overall a good hotel. Only WiFi in the lobby and it was an awful connection. But, beautiful because it is on the lake.

The view from the room was breathtaking!!!!!!!!!!!!

Piscina muy sucio, personal de seguridad, restaurante y recepcion de mal caracter y mal servicio

With very large rooms and an exceptional view ,this is one of my favorite hotel in Guatemala .You can take a boat to reach directly small villages from the hotel. One thing important if you have a diner in Panajachel beware that reception is closed during the night ! Free Wifi is limited to some aeras

I brought a group of 40 people to this hotel. They charged $5000 for our rooms for one night and meals. A number of people in our group, including myself must eat gluten free. They obviously do not take that seriously. One cook told us a dish was gluten free and another was not. Then another cook told us the exact opposite. When we inquired further, they could couldn't agree. Then we were told that we could order something else from the menu and pay for it, that is after our $5000 contract. The next meals were the same issues. I was a presenter for our group. I need to eat and don't have the luxury that others have. The staff just could not get it. They offered to get me something else but told me that i must pay for it. I ordered a ham and cheese omelet and they told me the sauce had flour in it. I told them to forget it and decided to eat snacks. One hour later while i was presenting they brought me an omelette. FRUSTRATING. They expect me to pay for it. They charge US prices, but give below Guatemala service (which by the way is very good for a fraction of the price in the US). Every other place i have visited has bent over backwards to accomodate us. They did nothing here. I come in annually with a group and will visit Lake Atitlan each year. This will be our last time at the Riviera. Other things to note: hotel is poorly laid out, rooms are good by Guate standards, but 2-3 the cost of other companies rooms. They should not advertise wifi. It works very sporadically and only in the lobby. Everyone had difficulty connecting.

Excelent experience for me and my wife. Very nice pool and jacuzzi. Food was very good.

Great view to the lake Atitlán , nice and clean rooms with nice staff from the from desk to restaurant everybody has nice and helping to make our stay confortable Has a lake deck with small beach area , also is near Panajachel minutes ride in a Turk Tuk , I do recommend this highly

The place that you want is in Guatemala. Here you can visit a lot of places and see extrabagant landscapes. A beautiful place is here, the Atitlan lake, the hotel "la riviera de Atitlan" and all the surronding places that it have. There you can swim at the lake, the pool, the jacuzzi, you can do kayaking, use boats, and a lot of activities more. You can met the town and their people, try the food, their customs and traditions and you can take boat trips to see dawns and sunsets in the lake... etc. The awesomes landscapes that you want to see are here... in Guatemala, the city of the eternal spring

Three years ago I went there with my family and we have to mucho fun! The hotel was beautiful located in a perfect place, with amazing views preety animals, and the people that works there is very friendly and intelligent the waiter in the restaurant know more than three lenguages, we were very surprised because the beautiful lake is a tourist destination very quoted. The pool was very big and the water was a little cold but is beautiful the pool form. In the night with my dad we could observe many insects and animals like scorpions,frogs and many beautiful animals. That night there was a station of games where we decide ongly to to ping pong that was very interesting and funny it was my first time and I get very well the game. The location is perfect because the lake is in front you can watch every were and is beautiful the culture that you can find beautiful places including beautiful people

The hotel rooms are ugly. Two beds, one aluminum table and two aluminum chairs are all they have invested. The construction and room finish are cheap materials. A simple water bottle costs Q11.00(Aprox. $1.50), when outside hotel its costs Q1.50($0.20). Nothing has to do with luxury or deluxe. They even make you wear a bracelet like all inclusive resorts, which we refused to wear it. One good thing is the view.