Alanbat Hotel

We stayed here for 1 night while visiting Petra in late October. We had several issues: 1. Contrary to the description on hotels.com, there was no working Wi-Fi in the room. When I asked at reception I was told that Wi-Fi is only available near reception. 2. No hot water was available for having a shower in the evening. Hot water only became available in the morning. 3. The surcharge for using a credit card was very high. Breakfast had a limited range. Juice glasses were not available until the end of our meal, even though we asked a couple of times. Only instant coffee is available, but the milk provided was off and curdled in the coffee. I could not touch it. They also offer buffet dinner for an additional charge. The dinner had a better range and quality than the breakfast. Parking is available on the main road outside reception, but you need to cross a busy road to get to the hotel. On the plus side, the view from the balcony in our room was great, and the view from the dining room was even better. The air-con in the room worked very well. There is not much in the immediate area. The centre of town is about 1-2 km down the road where there are plenty of shops and restaurants.

Nice view. Dinner buffet is nice and reasonable price. If we can use internet in the room, it is better.

Hotellet ligger lidt udenfor byen og der findes ikke andre restauranter i området. Poolen var kold. Men ok udgangspunkt hvis man skal besøge Petra og har bil.

Hotel muy limpio, acogedor, con personal muy amable , habitación grande con excelente vista con bacon hacia la cuidad de wadi Musa ... wifi solo funciona en aérea común de la cafetería

Lack of regular tourism has resulted in hotel becoming a bit neglected. Check-in went smoothly and we were shown to our rooms. The bathroom had a terrible stagnant smell which a little bleach would have solved, however, later whilst emptying a full bath the water came up through a floor drain. We had two rooms, the beds were comfortable but the bed linen had dirt marks. Each room had a fridge and TV. 1 room had a kettle and it took time to get a replacement for the other room. 1 room had a bath plug the other did not and requests for one resulted in nothing. The first day we used the pool there was rubbish around the poolside and I found two chunks of glass on the floor by the pool. I removed one but left the other to see if the poolside was cleaned. The next day the glass was still there. The second day the pool filters were working but the chlorine levels were high. There was a nice pool terrace. Breakfast was basic: Bread, pastries, boiled eggs, toast, hot water, tea bags, instant coffee, milk. Some fruit. No staff were there to service the breakfast room. One of our party had supper in the restaurant (Chicken and fries) for 10JD. They said the meal was nice served with a nice salad and grapes. No bottled water in rooms 1.5 litre bottle for 1.5JD. Free minibus to and from Petra ticket office in morning. Mini bus to/from town 10JD for four people. Poor wifi No tourists means this hotel lacks investment to survive.

Buena atención al cliente. Solucionan lo que necesites.

Great hotel. Not close to Petra site, but has free shuttle. Nicest room we had in whole trip. Very few guests for such a nice place, said business was down due to higher prices at Petra.

The Hotel staff was extremely friendly, helpful and very polite. One one occasion my son got sick with strip-throat and as the hotel staff (Mgr.) on our return from Petra, on the free hotel shuttle service he took us to a pharmacy where we could get some over the counter antibiotics. Organically we was only asking him for directions beings we had a rental car. We notice the people in the Petra area are very kind, but they lack time awareness. They are quick to respond to each other, but us as the client if they do not mind having you wait for them. Our paid guide to Petra, stopped to greet everyone he knew on our dime, the hotel staff made us wait for him in the shuttle, as he requested if it was ok that he made a quick personal stop, we said yes of course. This took quite sometime, no regard to us waiting in the van for him. So.... don't be in a hurry over there! Our hotel was clean, but the phone did not work, and upon our arrival to our hotel late that evening from Eliot we were all very tired, unload and proceeded to take a shower before bed, and NO-Hot water. Tried to call the front desk and the phone did not work. All 4 of us took a quick cold shower that evening. Thought pre-hasps an oddity. The next day off very early to Petra and forgot to tell the staff about the water, but did mention that the toilet seat was broken and would not say on. Upon return at 11pm, still broken, still no hot water. 7AM the hot water was working, but we are evening showers.

飯店服務很親切 從飯店到佩特拉遊客中心有免費來回接送服務 很方便 惟浴室水管有小破裂 地板些微滲水 有些不便 但服務親切 承諾下次改進

Seemed like a good hotel but the washroom smelled terribly, and there was not way to get rid of the smell. It was as if the toilet was backed up and wafting feces smells. The hotel seemed designed to host a lot of people, and it was big with an awesome view, but the place seemed empty. Perhaps a reflection of the state of tourism in Jordan and Petra at present. Fairly inexpensive, but significantly more than other places that offered the basics in Petra. This was a fancy place, offering the basics.