Hotel Garden Palace & Kansai Airport Spa

大浴場ではないけど良い温泉、落ち着いて清潔な施設です。 素泊まりで利用したので、周辺施設での飲食と温泉と両方楽しめました。お値段もリーズナブルです！

温泉に入らないのに、入泉料を取られた。部屋の浴槽は汚く入る気がしなかった。 外国人向けの変な日本アピールのインテリアは異様でした。

Twin Room with Tatami area (Room 416?): Pro: The room was pretty spacious compared with other hotels in my opinion. The massage chair is a nice gimmick but for me that's pretty much it. The massage itself is pretty lousy which is not really a surprise. But better to have one, than to miss one I guess ;) The opportunity of a private onsen experience incl. sauna is great, you can just book it at the reception. What we also liked was, that when we checked in we could immediately choose the departure time for our shuttle bus the next morning. It worked flawlessly Contra: The rooms could have been a little cleaner in my opionion and I am not a clean freak. For example the big lamp bulb in the small bathroom was probaly never dusted in its life ^^ But ok for a night I guess Also the location is ok for a quick trip to the airport and nothing else, but otherwise I think you wouldn't book it anyway.

別館の温泉が広くて露天やジャグジーもあって良かった。部屋でのトラベルの対応も迅速でした。温泉を飲む事も出来ます本館の温泉は普通ですが入れ替え制で両方入れました。夜隣の部屋の会話が丸聞こえでした。

ツアー客が多く、希望の時間に夕食がとれなかった。

Good service.

フロントの方も、とても親切で、温泉も素晴らしくて快適なステイになりました。

Spa good, receptionist good, got to check in early bonus! Room old and dated! Corridor stank of smoke, noises could be heard from other rooms. If it wasn’t for the shuttle and spa I’d doubt they’d be in business! Very over priced!

Very good hotel in a great location. Room was spacious and well designed and plenty of in room amenities. The communal amenities a bit lacking and the breakfast and on site bar /restaurant very over priced for the level of hotel. We had an incident at check out when we were charged for drinks that we did not have.. To be fair to the hotel they immediately rectified this once we showed them the signature was not mine but they may want to look at their billing system as clearly this very easy to do. All in all a very good hotel

On our last day in Osaka, our flight was not until 11:30pm at night, so we decided to book a hotel close to the airport to relax at all day. We chose this place because I saw they had a private onsen and it was only like 10-15 minutes away from KIX airport and provided a shuttle. Check in was okay .... the lobby was filled with so many Chinese tourists so we couldn't even make our way to the front desk. Once we got to the front desk, they gave us our key (old school key, no swipe cards here! lol). When we opened our room, unfortunately, it smelled like straight old people/elderly home. The smell was so bad I literally gagged. Fortunately, there was a spot on the bed where the AC air hit so I sat there and due to the AC, I couldn't smell the rest of the room as much. The bathroom likewise smelt really old and the toilet had a sewage smell. Like most Japanese hotels, the bathroom was very tiny. The reason for the 3 stars though, is the private onsen. We loved how it came with a sauna, a nice and clean (and big) onsen bath with private showers, AND it came with some oil, face mask stuff, hair dryer, etc. One hour here was more than long enough and relaxing :) There is not too much to do near the hotel, but we ended up venturing out to get dinner. While we were able to catch a taxi there, there was no taxi's to be found nearby to take us back to the hotel lol (luckily, it was only a 15 minute walk back). If you are hungry, I would recommend going to the Yoshinoya nearby to the hotel. While we enjoyed the onsen and the convenience of the proximity to the airport, we would not stay here overnight or for a trip. The room smell was horrible, and the room was very small.