Castle Hotel

Ideal central location; friendly staff; big room; functional bathroom.

I stayed during a heatwave. The room had very large windows, 90% of which would not open. With no aircon, it meant the room was so hot that sleep was almost impossible. However, such conditions are a rarity in Merthyr (!) and most of the time this would not be a problem.

Location and easy access to town

Our TV was only working 1 day after making a request but once it was switched off it lost signal again. Tap in the bathroom was loose

Good hotel. Excellent location for the centre of Merthyr Tydfil. Hotel was clean and friendly staff. Very good cooked breakfast. Nice to have tea and coffee facilities in the room too.

Rooms could do with a little refurb.

Room was airless and had an odour. Damp windows- visible at the top of the beds.

The room was found to be very large and cold upon entry. We asked for the heating to be turned on, but were told this was not possible as they would have to have turned it on for the whole of the hotel. The lady on reception however, offered to place a heater in our room, which upon return we found had been done and that the room was warm. The hotel is outdated and in need of refurbishment, but we did manage to get a comfortable night's sleep. Tea and coffee facilities were provided. Overall a positive experience, even though the surroundings we stayed in were far from modern.

Great location and great value - Ideal for my stay - I have no complaints

All ok