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8 / 10 Guest Rating

Holiday Inn & Suites San Antonio Northwest by IHG

5535 University Heights, San Antonio, us

Holiday Inn & Suites San Antonio Northwest by IHG - main view

About the Property

Outdoor Swimming Pool & Fitness Centre:
Enjoy a refreshing swim in our outdoor pool or keep up with your workout routine at the fitness centre during your stay at Holiday Inn Hotel & Suites Northwest San Antonio.

Comfortable Rooms with Modern Amenities:
Relax in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. You'll also find a safety deposit box, bed linen, and towels for your convenience.

Convenient Location & Nearby Attractions:
Our hotel is located just 7 km from The Shops at La Cantera and offers easy access to Six Flags Fiesta Texas and The Alamo. Don't miss out on exploring the best of San Antonio during your stay.

Book now to experience comfort and convenience at Holiday Inn Hotel & Suites Northwest San Antonio, an IHG Hotel.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
Standard King Room - Photo 7
1/7

Standard King Room

Room includes a flat-screen TV, a microwave and a refrigerator.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$144.06

$115.25

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$170.21

$136.17

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
Standard Queen Room with Two Queen Beds - Photo 5
Standard Queen Room with Two Queen Beds - Photo 6
Standard Queen Room with Two Queen Beds - Photo 7
Standard Queen Room with Two Queen Beds - Photo 8
1/8

Standard Queen Room with Two Queen Beds

Room includes a flat-screen TV, a microwave and a refrigerator.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Queen Room with Two Queen Beds

Non-refundable
Room Only
20% OFF$154.64

$123.71

Includes taxes & fees

DOUBLE TWO QUEEN BEDS NON SMOKING

Non-refundable
Breakfast Included
20% OFF$172.15

$137.72

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
1/6

One-Bedroom King Suite

Suite features a separate living area with a sofa bed. Also includes a flat-screen TV, a microwave and a refrigerator.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

One-Bedroom King Suite

Non-refundable
Room Only
20% OFF$163.89

$131.11

Includes taxes & fees

One-Bedroom King Suite

Non-refundable
Breakfast Included
20% OFF$179.64

$143.71

Includes taxes & fees
One-Bedroom Suite with Two Queen Beds - Photo 1
One-Bedroom Suite with Two Queen Beds - Photo 2
One-Bedroom Suite with Two Queen Beds - Photo 3
1/3

One-Bedroom Suite with Two Queen Beds

Suite features a separate living area with a sofa bed. Also includes a flat-screen TV, a microwave and a refrigerator.

42 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

2 Queen Beds 1 Bedroom Suite

Non-refundable
Room Only
20% OFF$177.65

$142.12

Includes taxes & fees
King Suite - Photo 1
King Suite - Photo 2
King Suite - Photo 3
King Suite - Photo 4
1/4

King Suite

This large suite features a separate living room with a sofa bed. Also includes a flat-screen TV, a microwave and a refrigerator.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Bed 1 Bedroom Suite Comm Access

Non-refundable
Room Only
20% OFF$176.8

$141.44

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Room Only
20% OFF$158.38

$126.7

Includes taxes & fees

Standard Room, 2 Queen Beds

Non-refundable
Breakfast Included
20% OFF$170.11

$136.09

Includes taxes & fees
Standard King Room with Transfer Shower - Communications Access - Photo 1
Standard King Room with Transfer Shower - Communications Access - Photo 2
Standard King Room with Transfer Shower - Communications Access - Photo 3
Standard King Room with Transfer Shower - Communications Access - Photo 4
1/4

Standard King Room with Transfer Shower - Communications Access

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

33 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Hearing Accessible Transfer Shower Non-Smoking

Non-refundable
Room Only
20% OFF$160.54

$128.43

Includes taxes & fees

King Hearing Accessible Transfer Shower Non-Smoking

Non-refundable
Breakfast Included
20% OFF$172.33

$137.86

Includes taxes & fees
Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 1
Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 2
Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 3
Suite - Mobility Access Roll in Shower/Non-Smoking - Photo 4
1/4

Suite - Mobility Access Roll in Shower/Non-Smoking

This air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

33 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

Suite - Mobility Access Roll in Shower/Non-Smoking

Non-refundable
Room Only
20% OFF$171.91

$137.53

Includes taxes & fees
Standard King Room - Communications Accessible - Photo 1
Standard King Room - Communications Accessible - Photo 2
Standard King Room - Communications Accessible - Photo 3
Standard King Room - Communications Accessible - Photo 4
Standard King Room - Communications Accessible - Photo 5
1/5

Standard King Room - Communications Accessible

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room provides a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

33 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Standard Comm Access Tran Shwr

Non-refundable
Room Only
20% OFF$158.38

$126.7

Includes taxes & fees

King Mobility Accessible Roll In Shower Non-Smoking

Non-refundable
Breakfast Included
20% OFF$174.94

$139.95

Includes taxes & fees
One-Bedroom King Suite - Communications Accessible - Photo 1
One-Bedroom King Suite - Communications Accessible - Photo 2
One-Bedroom King Suite - Communications Accessible - Photo 3
One-Bedroom King Suite - Communications Accessible - Photo 4
One-Bedroom King Suite - Communications Accessible - Photo 5
One-Bedroom King Suite - Communications Accessible - Photo 6
1/6

One-Bedroom King Suite - Communications Accessible

The suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

38 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Comm Access One Bedroom King Suite

Non-refundable
Room Only
20% OFF$168.74

$134.99

Includes taxes & fees

Comm Access One Bedroom King Suite

Non-refundable
Breakfast Included
20% OFF$179.64

$143.71

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Accessible - Photo 1
Queen Room with Two Queen Beds - Hearing Accessible - Photo 2
Queen Room with Two Queen Beds - Hearing Accessible - Photo 3
Queen Room with Two Queen Beds - Hearing Accessible - Photo 4
1/4

Queen Room with Two Queen Beds - Hearing Accessible

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The double room features a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

42 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

2 Queen Hearing Mobility Accessible Tran Shower Non-Smoking

Non-refundable
Room Only
20% OFF$160.54

$128.43

Includes taxes & fees

2 Queen Hearing Mobility Accessible Tran Shower Non-Smoking

Non-refundable
Breakfast Included
20% OFF$172.33

$137.86

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Communications Accessible - Photo 1
Standard Queen Room with Two Queen Beds - Communications Accessible - Photo 2
Standard Queen Room with Two Queen Beds - Communications Accessible - Photo 3
Standard Queen Room with Two Queen Beds - Communications Accessible - Photo 4
1/4

Standard Queen Room with Two Queen Beds - Communications Accessible

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The unit has 2 beds.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

2 Queen Beds Standard Comm Access

Non-refundable
Room Only
20% OFF$160.54

$128.43

Includes taxes & fees

Comm Access Standard Two Queen Room

Non-refundable
Breakfast Included
20% OFF$170.11

$136.09

Includes taxes & fees
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 1
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 2
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 3
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 4
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 5
Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub - Photo 6
1/6

Suite, 1 Bedroom, Accessible Bathtub, Jetted Tub

1 King BedLayout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Playpen, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Wheelchair-accessible vanity height (inches): 34Non-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerRefrigeratorDeskMicrowave

SUITE ONE BEDROOM Accessible

Non-refundable
Room Only
20% OFF$175.73

$140.58

Includes taxes & fees
Suite, 1 Bedroom, Accessible - Photo 1
Suite, 1 Bedroom, Accessible - Photo 2
Suite, 1 Bedroom, Accessible - Photo 3
Suite, 1 Bedroom, Accessible - Photo 4
Suite, 1 Bedroom, Accessible - Photo 5
Suite, 1 Bedroom, Accessible - Photo 6
Suite, 1 Bedroom, Accessible - Photo 7
Suite, 1 Bedroom, Accessible - Photo 8
Suite, 1 Bedroom, Accessible - Photo 9
Suite, 1 Bedroom, Accessible - Photo 10
1/10

Suite, 1 Bedroom, Accessible

2 Queen BedsLayout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Playpen, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Doorbell and phone notification, low-height counter and sink, low-height door lock, shower grab bar height (inches): 34, lever door handles, wheelchair accessible, wheelchair-accessible bathroom vanity, wheelchair-accessible doorway width (inches): 34, wheelchair-accessible vanity height (inches): 34, grab bar in shower, wheelchair-width doorways, low-height view port in door, lowered counter and sink height (inches): 34, and visual fire alarmNon-Smoking

Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerRefrigeratorDeskMicrowave

SUITE Accessible

Non-refundable
Room Only
20% OFF$170.75

$136.6

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
1/4

Suite, 1 King Bed

1 King Bed454 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - LCD television with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and playpenComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Shower grab bar height (inches): 34Non-SmokingRoom/bed type depends on availability at check-in

42 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerRefrigeratorDeskMicrowave

SUITE NON SMOKING

Non-refundable
Room Only
20% OFF$170.75

$136.6

Includes taxes & fees

Guest Reviews

8
Excellent378 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the good location.

Categories

Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.5

Select topics to read reviews

B
BrittanyusUS
Verified booking
couple
Standard Room
Stayed in May 4, 2026

"Good"

5.0
Helpful?
S
ShreeusUS
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"Exceptional"

10.0
Helpful?
C
ChristinausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2026

"Good"

5.0

Comfy beds

The shower pressure felt like a pressure washer, it actually sheered my skin, and the water wouldn’t get hot

Helpful?
R
ReyesusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

10.0
Helpful?
M
MonaAnnusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 19, 2026

"Excellent"

8.0
Helpful?
M
MrsusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"My stay was amazing."

10.0

The staff was amazing from the front counter(all shifts) to the breakfast staff. I feel like I hit them with so many unexpected issues my family had but they supported us very professionally. They were soo nice. I will stay here every time I come to San Antonio!

The water was not hot in the first room we rented. They tried to comp, us but the hotel was fully booked. It was Spring Break and they still took good care of my family and I. They apologized and were able to make some last minute changes!

Helpful?
T
TiffaneyusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 31, 2026

"Will be returning"

10.0

Staff was friendly property was clean rooms were excellent 🙌🏽🙌🏽🙌🏽 enjoyed my free breakfast when I come back will stay here again

I enjoy everything

Helpful?
E
EstrellausUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Disappointed with this company at this location."

1.0

Staff explained the situation, lack of technology.

Did not have that technology to be a good business in a modern world. Therefore, a serious issue for lost o revenue. Of the idea is to prosper as a business, it must have the latest thecnology or at least inform the customer and other participants in this endeavors.

Helpful?
S
SteveusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 27, 2026

"Exceptional"

9.0
Helpful?
C
ColtonusUS
Verified booking
couple
Standard Room
Stayed in Mar 25, 2026

"Exceptional"

10.0
Helpful?
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