Schweizerhof Zermatt

Loved the hotel. It’s an incredibly convenient location and the rooms, breakfast and spa are all top class. I would highly recommend this hotel

I am writing to provide feedback on my recent dining experience at restaurant, which has left me very disappointed. I ordered a medium rare steak, but what I received was a piece of old, tough, and overcooked beef. When I cut it open, it clearly did not resemble a medium rare steak. I first asked one of the waiters and she assured me it was cooked medium. Later, a second waiter took my steak to the kitchen and the chef insisted that a red center means medium rare. However, the quality and appearance of the steak I was served did not reflect this at all. In contrast, the lobster pasta I also ordered was excellent—flavorful, aromatic, and juicy. This made the disappointment with the steak and service even more glaring.

What an outstanding hotel and we were fortunate to also have snow on arrival and a perfect day the next. From our early check in to seeing our beautiful room with a view of the Matterhorn and an excellent breakfast, everything about this hotel was first class. Our only regret was that we didn’t have another day to avail ourselves of all the amenities. Kim and Mandy Tasmaniao

Conveniently located and so easily accessible to all points of attraction. Very friendly service at all levels round the clock. Excellent breakfast varieties and quality! The best I have experienced over my last 3 months of travel in APAC with 2 top notch hotels. Had dinner once and the king Prawn, wild game dish PLUS classic dessert turned out surprisingly well appealing and really sumptuous! Back to overall experience, it's honestly worth staying there. Even a very junior expatriate who just been there for about 6 months and the hotel is his 1st time job, is apt to be proud of in this industry. Extremely patient and attentive to ask just to ensure the guest comfort n satisfaction are being fulfilled. Two thumbs up for Schweizerhof Zermatt! Made my days and visits to Zermatt merrily unforgettable 👏👏👍👍🫡🫡💪💪

We loved the hotel, fantastic room with gorgeous view, perfect location, amazing breakfasts, the staff were so courteous & friendly. Thank you!!

The staff was attentive and helpful from check in untill our departure. Front desk, Breakfast, transportation... everyone! So nice. Excellent language skills... Nothi g lost in translation... The location is perfect in the heart of Zermatt. Close to yrains, buses, resturants, shops etc... perfect location. The property is clean, well decorated and just simply beautiful. WiFi flawless and fast, rooms are well appointed. The views of the Matterhorn from our room were spectular.

I recently had the pleasure of staying at the Hotel Schweizerhof Zermatt, and it was truly a fantastic experience from start to finish. If you're planning a trip to this stunning Swiss village, look no further—I wholeheartedly recommend this hotel.

We stayed here for two nights and it was magical. First, the hotel is quite literally feet from the train station which made lugging our bags a breeze. Check-in was smooth and the front desk staff were so kind. Our rooms were wonderful. We had a double and a cozy. My daughter loved her cozy and had a Matterhorn view. My double did not, but we really didn’t mind. The rooms are spacious, and I just have to say the fact that there’s a DYSON hairdryer in each room was so appreciated. My only small complaint at all was breakfast but just more that they seemed short staffed but they were so kind. We didn’t eat dinner or lunch there but because we were out exploring. This hotel is a 5 star to me and I am incredibly picky and only stay in high end. I loved it and if we ever have the opportunity to return, we would stay at this property.

Exceptional accommodation, service and location. Wonderful ambience throughout the hotel, with quirky touches in every nook and cranny. Ate at the restaurant the 2 nights we stayed there. Rocco was our waiter, very attentive and friendly, with great suggestions. Happy to see some aussie Angus beef on the menu. Breakfast was phenomenal, and catered extremely well for lastose/gluten intolerances. Highly recommended.

Wow, what a great hotel. Having stayed at several hotels in Switzerland, this one was a class above. Friendly, helpful service; classy, cozy rooms; spectacular restaurant dining and breakfast menu - with many gluten free selections for those in need like me. Special call-out to our wonderful waiter Rocko the both nights that we ate there. FULLY RECOMMEND.