ibis Bata

The food at the restaurant and breakfast buffet was very good. The restaurant staff was very attentive! However, the front desk staff was not so helpful or attentive. The hotel and rooms were very musty and had strange plastic bathrooms with odd-smelling (old?) soap. The air conditioner seemed to be on a timer that would shut off after a half hour. Skip this place; it's worth paying a little more to stay at the Panafrica.

Good

El servicio es malo.

O hotel é bom, os atendentes são excelentes!! Muito atenciosos! O hotel está bem localizado, tem supermercado, restaurantes e o próprio passeio marítimo! O Hotel tem um excelente restaurante. Contudo, foi o Hotel ibis mais caro que fiquei em relação ao restante do mundo!!!

Super Lage an der langen Uferpromenade, auch wenn das eigentliche Zentrum eher zwei Steinwürfe entfernt ist Schade, dass die Dachterrasse nicht genutzt wird Verständigung problemlos auf spanisch, französisch oder englisch kleiner Kühlschrank im Zimmer reicht für Getränke für die Nacht

Durante la estancia surgieron distintos inconvenientes y aunque todos se solucionaron de forma satisfactoria, algunos como la limpieza tardaran más de lo razonable. Personal en general agradable, con alguna excepción. No vendría mal algún curso de formación en atención al cliente.

To start on a positive note, the hotel lobby and restaurant looks clean and inviting. The staff was very polite. Also, the internet was quite stable and sheets and towels were clean. There were however, a few things that need more attention to detail and quality. For example, Extremely small and grainy tv. The TV screen is just bigger than a laptop screen. It smelled like mold in the hallway. Room floor was stained and always looked dirty. The phone in the room didn’t work so I couldn’t reach reception. Although the bathroom was quite clean, they need to do some deeper cleaning to remove some of the set in stains. Overall, since Ibis is a global chain you can expect it to kind of be the same everywhere you go so it’s dependable in that sense. It’s affordable and in a safe location.

O que mais me incomodou foi a qualidade da internet. Impossível fazer uma chamada seja com ou sem vídeo. Geladeira não funcionava, janela não abria, funcionários de mal humor. O café da manhã não era ruim. Poderia ter academia. Máquina de cartão de crédito só funciona as vezes. A localização é ótima e a vista muito linda.

I stayed in Ibis Bata for a couple of weeks and I enjoyed every bit of my time there. The staff were friendly and the room were cleaned every day. It was always exciting to try the special menu for the day

I enjoyed my stay at Ibis Bata, but I found food too expensive. It would be good if the hotel can lower the prices of food. I have to eat outside most of the time, and I think this is a lost to the Hotel.