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7 / 10 Guest Rating

HI Hotel Impala

Colon #1 Col. Centro, Querétaro, QUE, 76000, Querétaro, MX

HI Hotel Impala - main view

About the Property

Experience comfort and convenience at HI Hotel Impala, your perfect getaway in the heart of Querétaro.

Recreation and Relaxation
Unwind on our stunning rooftop terrace or energize your day in our well-equipped fitness center, ensuring a balanced blend of leisure and activity.

Dining Delights
Savor culinary delights at our on-site restaurant, Mesón Alameda, or enjoy a cozy coffee at our café. With room service available during select hours, indulging in your favorite meal has never been easier.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the convenience of our business center. Our 112 stylishly designed rooms feature rainfall showerheads, cable programming, and daily housekeeping to elevate your stay.

Book your stay at HI Hotel Impala today for an unforgettable experience!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good153 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness5.6
Service8.6
Location8.7
Room Quality5.6
Amenities6.1
Value for Money8.1
Food and Beverage6.1
Overall Experience7.1

Select topics to read reviews

E
Eric
Verified booking
Standard Room
Stayed in May 7, 2025

"Good"

2.0

No AC and room was very small.

Helpful?
D
DIEGO GOMEZ
Verified booking
friends
Standard Room
Stayed in May 1, 2025

"Exceptional"

10.0

El hotel esta perfectamente ubicado y es muy seguro

Helpful?
C
Carlos hugo
Verified booking
Standard Room
Stayed in Apr 28, 2025

"Pesima experiencia en este hotel"

4.0

EL hotel NO cuenta con aire acondicionado me salieron tres cucarachas en la habitación, la habitacion era muy caliente y el ventilador de techo no era suficiente, solicité un ventilador de piso pero igual no refrescaba la habitación, myy mala experiencia , resrve dos noches y la verdsd no se puedes dormir aparte del cañor al rededor hay mucho ruido , los cristales no son antiruido y se escucha mucho. Pesima experiencia en este hotel, jama regresaria ni lo recomendaria

Helpful?
E
Emmanuel
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Excellent"

8.0

Buen servicio, solo la cuestion del bar que no deja dormir bien

Helpful?
J
jorge uriel
Verified booking
partner
Standard Room
Stayed in Apr 26, 2025

"Good"

6.0

Las camas si es necesario cambiarlas

Helpful?
M
Ma. de Jesus
Verified booking
Standard Room
Stayed in Apr 24, 2025

"Good"

6.0

Todo iba muy bien hasta la hora de salida, el Recepcionista dijo cuidar de nuestro equipaje en lo que íbamos a desayunar y no fue así, mi equipaje ha quedado expuesto a la vista de todos.

Helpful?
L
Luis Ricardo garza Treviño
Verified booking
Standard Room
Stayed in Apr 18, 2025

"Excellent"

8.0

Todo bien

Helpful?
R
Rafael
Verified booking
Standard Room
Stayed in Apr 5, 2025

"Excellent"

8.0

Frente a la alameda, a 5 mins de mercado Escobedo. 13 mins de plaza Puerta la Victoria. Las instalaciones son modestas. La habitación no tiene aire acondicionado tiene ventilador de techo.

Helpful?
O
OSCAR ALEJANDRO
Verified booking
family
Standard Room
Stayed in Apr 4, 2025

"Good"

6.0

muy ruidoso en la noche

Helpful?
A
Alexandro
Verified booking
Standard Room
Stayed in Apr 1, 2025

"Excellent"

8.0

Excelente ubicacion con facil acceso a centro historico y alameda

Helpful?
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