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7 / 10 Guest Rating

HI Hotel Impala

Colon #1 Col. Centro, Querétaro, QUE, 76000, Querétaro, MX

HI Hotel Impala - main view

About the Property

Experience comfort and convenience at HI Hotel Impala, your perfect getaway in the heart of Querétaro.

Recreation and Relaxation
Unwind on our stunning rooftop terrace or energize your day in our well-equipped fitness center, ensuring a balanced blend of leisure and activity.

Dining Delights
Savor culinary delights at our on-site restaurant, Mesón Alameda, or enjoy a cozy coffee at our café. With room service available during select hours, indulging in your favorite meal has never been easier.

Modern Amenities
Stay connected with complimentary wireless internet and enjoy the convenience of our business center. Our 112 stylishly designed rooms feature rainfall showerheads, cable programming, and daily housekeeping to elevate your stay.

Book your stay at HI Hotel Impala today for an unforgettable experience!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Only registered guests are allowed in the guestrooms. Alcohol is not permitted at this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7
Very Good153 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness5.6
Service8.6
Location8.7
Room Quality5.6
Amenities6.1
Value for Money8.1
Food and Beverage6.1
Overall Experience7.1

Select topics to read reviews

F
Francisco Manuel
Verified booking
Standard Room
Stayed in Jan 4, 2025

"Good"

4.0

Agua fría , habitación pequeña , cama dura , sin amenidades en habitación para baño , espero cambio de comentario en el desayuno

Helpful?
J
José Luis
Verified booking
Standard Room
Stayed in Jan 2, 2025

"Buena ubicación pero mal de todo lo demás. "

6.0

El hotel solo tiene buena ubicación. Es un hotel viejo, con camas incómodas, muy reducida. En la parte de arriba tienen una terraza bar que no sé si es parte del hotel o no pero desde las 3 PM tienen la música con bastante volumen hasta las 2 am, lo que es imposible descansar. El abrir y cerrar de las puertas es muy molesto. Las de limpieza avientan las cosas y no se descansa.

Helpful?
J
Juan Carlos
Verified booking
Standard Room
Stayed in Jan 2, 2025

"Super centrico."

8.0

Limpieza buena, atencion buena.

Helpful?
A
Alma
Verified booking
Standard Room
Stayed in Dec 27, 2024

"Exceptional"

10.0

Un poco descuidado el baño. No salía el agua caliente. Ruido por un restaurant bar en la terraza del hotel

Helpful?
M
Milcen
Verified booking
friends
Standard Room
Stayed in Dec 26, 2024

"Exceptional"

10.0

Excelente servicio, bien ubicado

Helpful?
M
Manuel
Verified booking
family
Standard Room
Stayed in Dec 23, 2024

"Good"

6.0

Me gustó por su ubicación

Helpful?
A
Alberto
Verified booking
Standard Room
Stayed in Dec 20, 2024

"Exceptional"

10.0

Excelente servicio

Helpful?
J
JOSE
Verified booking
Standard Room
Stayed in Dec 19, 2024

"Pesimo"

2.0

P estimo salí de bañarme y entró una pareja a mi habitación, lo comenté en recepción y solo me contestaron q la pareja también se había enojado

Helpful?
X
Xochitl del Carmen
Verified booking
partner
Standard Room
Stayed in Dec 17, 2024

"Exceptional"

10.0

Todo fue excelente, solo el elevador hace unos movimientos muy raros al momento que llega al piso donde vas

Helpful?
M
Manuel
Verified booking
Standard Room
Stayed in Dec 10, 2024

"Good"

2.0

Fue una terrible experiencia

Helpful?
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