Tropical Lagoon Resort

beautiful scenery and property---------walkway to lagoon too steep and slippery--------great staff------friendly people---very helpful--Ill be back!!

The surroundings are impressive and view breathtaking... really wonderful view of the sea and lush vegetation! The property is very well kept and painstakingly clean (including the two swimming pools)! Access to a private beach not for the physically unfit, but well worth the journey down a steep hill).. Meals are good and staff are pleasant and make an effort to address problems (would be nice if there weren't any!). Internet access needs to be improved,

The property is quite beautiful with lovely views of the lagoon, and the surrounding mountains. The first night we were there, there were a few deficiencies with our room, which were rectified the following day. Over all, our room, and I suspect the others need a refit/reno, which I believe they are in the process of doing. The staff were fantastic: Cordaline in the restaurant went above and beyond the call of duty. Devina who cleaned our room was fantastic and a joy. Monique in the front desk, who was just one of two front desk staff that I spoke with was wonderful. The food in the restaurant was also quite good, though our experience was limited. We ate breakfast every day, and I had ackee and salt fish with boiled banana and boiled breadfruit. It was excellent. My wife was happy to have fried eggs with hard dough, and she was happy. Our first dinner there was "okay". My wife was not pleased with her stewed chicken (she's Jamaican and knows how to cook stewed chicken). It was clear that it was a rush job. I had curried shrimp, and it was "okay". I informed the chef of our somewhat disappointed experience with the dinner, and he asked me to give him another chance with a fish dish, and so I obliged, and he delivered. We ad dinner there the last night. A word of caution: the road to the lagoon is VERY steep. Elderly, people in not so great health and people wot bad knees or bad hips would be advised to access the lagoon from the other side.

Beautiful, peaceful and relaxing. If you are disabled or have a problem with walking the slope getting to the beach would be too much.

The property was beautiful. Access to the blue lagoon was a plus!

Nice resort overall ; staff was great have 3 critiques 1. I know they inform you that the resort is on hill and that the path to the lagoon is steep ; however I think that with some slight capital improvement a railing system should be put in place on the walkway down as to make to walk not so dangerous . my wife had a slip going down on the first day and hurt her wrist . 2/ Wifi is not really available everywhere on the grounds . in our very villa there was no wifi and was told by the staff that it would work by the poolside and the restaurant . well that's fine . But is having wifi in the rooms for customer ease that much to ask for . and finally we stayed in the black mango . there is a mold water spot that is very apparent on the bathroom ceiling ??? no one took care of it . and also the fridge needs updating ; the compressor is very noisy and can break to peace and serenity that could be present in the quiet nights in Port A . nice place to visit but they should invest a little more in the issue I mentioned above to improve the overall experience .

This place lacks proper coordination with services. My booking was changed without notice even at check in I was not notified. When I questioned the change I was given a lame excuse. No internet service for an entire weekend. Iron or board. Cable also out. This is a poor excuse for a resort. Friendly staff not properly trained. No organization and poor management. Not ready for travelers in large groups.

The location and view were good but the general level of comfort left something to be desired. Most disappointing of all was the fact that the room facilities were not good. There was no coffee machine or even a sachet of instant coffee, no drinking water bottles were placed in the room nor was there a kettle to boil water for a cup of tea. There was a fridge and microwave but that was it. The breakfast provided was below standard - there was no coffee or tea available even in the dining area! The staff were helpful but clearly the place was running on a tight budget and the facilities reflected that.

Hotel is central to everywhere i wanted to be , facility is clean and staff were very friendly.i definately will stay there on my next trip.

Wonderful resort, great location, nice rooms, friendly and helpful staff, but the water pressure (defective pressure switch), wifi and restaurant/bar needs "fixing".