Palais El Arsat & Spa

Charles & his staff were very helpful & accommodating

Very minor gripes - no hooks to hang up dressing gowns/jackets & no alcohol licence.

Amazing and peaceful riad in the middle of the Medina with close walking distance to all sites, amazing host and wonderful, attentive staff

The room was lovely and super authentic but our mattresses need to be replaced

Gorgeous boutique hotel with a very convenient location. Such lovely staff and Charles, the owner was so helpful. Food was the best we had in Marrakesh and I would stay again in a flash.

Our appearance in Marrakech was met by a storm, mix Marrakech with any storm a combination I wouldn’t wish again. Out of the darkness shone a light a bright and fierce light, a Riad the likes of which dreams await Mr Charles or Charles Arbousset to the unfamiliar awaited with a crew whose existence is the embodiment of service which is rarely achieved. Salma & Abdeljalil lieutenants of our host complimented the establishment beyond measure. Their commitment to their craft is palpable and it’s to be nurtured. The place is an oasis to be savoured before such a place is no longer exists. Spend time there, experience what this place is was is going on to be. Pass by this place and your loss is another’s gift. We consider these friends in an outpost far from home a home from home what more is there?

Authentic. Beautiful garden. Oasis. Charles and his team are awesome

The owner Charles and his Riad friendly staff exceeded our expectations. A short holiday with all wishes fulfilled.

This is an exceptional place , run by the magnificent Charles who makes you feel as if you are the only guest staying there. Nothing is too much trouble for him or for his wonderful staff. It’s a really special Riad that feels so homely and full of love but offers a very high quality stay in all regards. The nine rooms are full of character and the internal gardens are lush and a welcome oasis from the bustling Medina. The food is lovely, the beds are super comfy, there’s a great pool and it’s really well located. To finish our stay, we had a hammam bath treatment and massage on site, which was fabulous. We really didn’t want to leave after our two night stay. I can’t recommend this place highly enough.

Nothing. It was the perfect choice for a stay in the Medina.

A very tranquil setting and very helpful manager and the staff.

A bigger bathroom