Palais El Arsat & Spa

Upon our arrival, we were first greeted by Agnes Arbousset, as her brother was temporarily out of town. She extended a warm welcome, offering us a delightful cup of mint tea and homemade biscuits while she organized the necessary paperwork prior to escorting us to our accommodations. A few days later, Charles Arbousset, Agnes' brother, returned, and together they continued to provide exemplary care during our stay. The entire staff at el Arsat is courteous and attentive, significantly contributing to an unforgettable experience. At our next opportunity, we should consider visiting Mirleft, located south of Agadir, to experience their hospitality along the coastline.

We encountered some minor deficiencies, such as the availability of toilet paper, shower gel, and shampoo; however, the staff consistently addressed these issues promptly and with a positive demeanor. This situation may serve as an opportunity to cultivate rapport among guests, fostering a pleasant environment and allowing for the exchange of courteous interactions.

Beautiful peaceful oasis in the heart of the city. The loveliest garden in the Medina. Great pool. Stunning views of the Atlas mountains from the pergola on the roof terrace. Staff were charming and helpful and nothing was too much trouble.

Fabulous atmosphere Fantastic service Cosy and great attention to detail Authentic We had a wonderful stay Peaceful property away from hustle and bustle

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We were very pleased with our choice of hotel and location. Delightful, authentic hotel, totally quiet, tucked away in a large private garden with lots of trees, many places for relaxing and catching sun and shade in the garden and at upper levels. High standard of interior furnishing including a beautiful dining room. Excellent location in the Medina only a short walk from the main square and the souk and other attractions. Hotel owners and staff very welcoming and helpful especially with advice for us about where to go and getting us dependable taxis.

We liked everything about it.

Lovely garden and rooms in heart of the Medina, an oasis in the hustle of the city. Minutes from the main souk. Friendly staff. Good food.

The most beautiful riad with gardens as nice as those you would pay to visit! Birds and turtles it feels like walking into paradise off the medina. The staff and owners were all exceptionally attentive and it was a pleasure to stay at such a beautiful home, even coming home to a lit fire in the room and tea on the balcony all made the stay so perfect! I would highly recommend staying it this authentic majestic riad!

Could have a little more light in the room and the WiFi could be better but otherwise perfection thank you!