Pallas Hotel

The check in app didn’t work. Their on premise check in app didn’t work. I had to call multiple times just to get someone to come to the front desk. Lamps were missing light bulbs. No TV remote. It’s a dirty hotel

We reserved douple room with air-condition (was +35), got a room but It was changed and they told that they dont have douple rooms with A/C???? Ay The ensi we got 2 single rooms with A/C. Was a bit strange?

Overall a good place to stay for a few days. The check-in was a pain as the desk is not managed. I had to down load an app to check-in and also had to provide a large security deposit to check-in and receive my electronic key. Once this was complete an electronic key is issued through the app. However, the key did not work. I was lucky to see the cleaning lady who granted me access. She had to call the management to get me access to my room. There is also an electronic key dispenser in the main stairway that can provide a credit card style key that I ended up using for my stay. This made it easier to come and go because i don't have an internal cell plan and had to rely on wifi zones.

This is a very odd hotel. I stayed two nights and never saw or met an employee. You check in on a computer screen and it dispenses key cards after you do data entry of all your personal info including passport info. Another strange thing is my room had a coffee maker and tea pot but no coffee packets or tea packets. So I had to walk across the street each morning to the Shell gas station for coffee.

This was my first time staying in a completely automated hotel. There was no one there to check me in. It took me a little bit of time to figure things out but it all worked out. I was angry briefly because I couldn’t figure out the Wi-Fi and there were no signs in the lobby but luckily another guest had wandered by and said look in your room for a card with the Wi-Fi info which makes sense and I felt stupid for not having done that but being an exhausted weary traveler and thrown off by the fact that there was no one working there I wasn’t thinking clearly and for a moment there I was very angry. I think the hotel could afford to have a sign in the lobby simply saying Wi-Fi information in your room. I know that should be understood but if my exhausted mind I didn’t figure that out then there probably will be others with the same issue. I also think there should be mention of the fact that it’s an automated hotel with no one working there that should be mentioned when you’re booking it.

Easy check-in. Keyless entry. Neg: Coffee maker available, but no coffee.

Wo fang ich an??? Positiv: Die Dame, die mir das Einchecken telefonisch erklärte, war freundlich und kompetent. - Sauber wie erwartet. Negativ: - Check-in Automat sehr langsam - Dachluke als Fenster (1,2x1,2 Meter nur am unteren Rand des Schachts, das Fenster geschätzte 2 Meter höher, ist wesentlich kleiner. - Jalousieantrieb defekt. - Getränke der Minibar sind frei, aber wenn keine da sind? Geht gar nicht: (Ich gehe mal davon aus, dass der durch Abwesenheit glänzende Hotelbetreiber keine Ahnung hat, was in seinem Hotel los ist) - Leicht bekleidetete junge (vermutlich osteuropäische) Damen öffnen die Tür für männliche Gäste, die fast im Stundentakt vor der Tür stehen. Ich habe mehrere Gäste kommen und grad eine Stunde später wieder gehen sehen. Am letzten Abend bin ich noch mal kurz zum Einkaufen, da bin ich von einem ankommenden Gast gefragt worden, bei welchem Mädchen ich war. In solch einer Umgebung geschäftlich übernachten ist ein absolutes NoGo. Ach so, das Hotel bewirbt sich selbst als Familienfreundlich. Also ich werde dort nicht mehr übernachten und empfehle es momentan auch keiner Familie!

Das Bett war sehr bequem, das Hotel ist perfekt gelegend

Es gibt keine Rezeption sondern nur einen Automaten zum einchecken. Bei Fragen oder Problemen ist nur per Telefon jemand erreichbar. Das gibt keinen angenehmen Eindruck.

Hatten Glueck und Zimmer Nr 14, das ein normales Aussenfenster hat. Insgesamt super Einrichtung in dem Zimmer, hier passt das preis-leistungs-verhaeltnis.