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8.4 / 10 Guest Rating

Hotel Ambassador Zermatt

Spiss-Strasse 10, Zermatt, ch

Hotel Ambassador Zermatt - main view

About the Property

Central Location and Stunning Views
The Hotel Ambassador Zermatt is conveniently located just 100 meters from the Zermatt train station and offers breathtaking panoramic views of the Matterhorn from every balcony.

Luxurious Amenities
Guests can unwind in the large heated indoor pool, relax in the whirlpool, and rejuvenate in the sauna. The free high-speed WiFi ensures you stay connected throughout your stay.

Dining and Entertainment
Indulge in a culinary journey at the Tapas & Wine restaurant offering Swiss and Spanish delicacies. Afterward, head to the inviting lounge and bar for a wide selection of drinks to enjoy a relaxing evening.

Ready to experience luxury and comfort in Zermatt? Book your stay at Hotel Ambassador now.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

hotel room with a view of the snow capped mountains
hotel room with a bed, desk, and chair
bedroom with a white bed and a wooden headboard
bathroom with a sink, mirror and soap dispenser
1/4

Twin Room with Matterhorn View

This double room has a balcony, mini-bar and seating area. Please note that extra beds are not available in this room type.

25 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Twin Room with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$487.51

$390.01

Includes taxes & fees
view of the living room from the dining area?
desk with a laptop and a chair in front of it
photo of a bedroom with a bed and two chairs
1/3

Suite

This suite has a balcony, a bathroom with bathrobes and a living area with a sofa. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests.

60 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite

Non-refundable
Breakfast Included
20% OFF$571.25

$457

Includes taxes & fees
living room with a couch, coffee table and chairs
living room with a couch, chair, and television
bed with blue and white blankets on top of it
bedroom with two twin beds and a small side table
bathroom with a sink, toilet, and bathtub
1/5

Family Suite

Suite Familiale This suite features a balcony, cable TV and a living room with a seating area. Please note that the room rate is based on 2 guests. The double bedroom is connected to a second bedroom, with two twin beds of 90/71 in. Maximum occupancy 4 guests.

60 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Family Suite

Non-refundable
Breakfast Included
20% OFF$641.03

$512.82

Includes taxes & fees

Guest Reviews

8.4
Excellent2103 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

J
JoaoptPT
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"We will be back"

10.0

Staff were stellar. One of the people in our party was injured and they were exceptional in helping with luggage, calling taxis and arranging contacts for these services.

Helpful?
G
GRACE HKsgSG
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Overall, a good location and nice"

10.0

Hotel was very near to the station and easy to access.

A bit old

Helpful?
A
Alfonzo Dominique chCH
Verified booking
couple
Standard Room
Stayed in Apr 6, 2026

"Good"

6.0

Emplacement parfait.

Salle de bain à refaire : poignée de la porte à moitié cassée, cuvette des toilettes ne tient plus, radiateur ou sont posé les linges plein de poussière. Rien pour poser les linges humides. Petit déjeuner au sous-sol pas du tout agréable. Dans les chambres si plus de café faut payer ( avec le tarif des chambres déçu qu'il faut payer les café) Au gros je retournerai pas dans cette hôtel.

Helpful?
X
XavierchCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

9.0

Hôtel très agréable, silencieux et à proximité de la gare.

ras

Helpful?
D
dominiqueesES
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

9.0
Helpful?
T
TonycaCA
Verified booking
couple
Standard Room
Stayed in Apr 4, 2026

"Very Good"

7.0

Room was nice

The breakfast selection was not good.

Helpful?
J
JoanausUS
Verified booking
couple
Standard Room
Stayed in Apr 2, 2026

"Very nice! Recommend"

9.0

Great location in mais street Close to all restaurants, bars, stores and ski transportation Nice friendly staff Spacious rooms

Helpful?
M
MARCObrBR
Verified booking
family_with_children
Standard Room
Stayed in Apr 2, 2026

"Excellent"

8.0

Bem localizado .Estrutura boa para uma cidade de logística complexa .

Café da manhã abaixo do padrão de uma hospedagem Suíça. Poucas opções e algumas coisas bizarras ( cobrar omeletes a parte )

Helpful?
C
ChristinachCH
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Grundsätzlich war alles ok, doch die Details machen es aus, dass auch die einfachen Gäste kommen."

7.0

Die Lage, das Zimmer waren super

Alles auf Englisch zu kommunizieren, Empfang, im Restaurant und beim Frühstück. Das Personal ist sehr freundlich und hilfsbereit, da kann man nichts besser machen. Es wäre einfach toll, wenn in einem Hotel in den Schweizer Bergen deutsch gesprochen wird. Das Angebot für Vegetarier im Restaurant war auch sehr begrenzt, schade

Helpful?
B
BernatfrFR
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Bel hôtel à proximité de la gare, et excellent restaurant"

10.0

L'emplacement de l'hôtel à 100m de la gare et du train pour nous amener sur les pistes. Le sauna spacieux, et la piscine assez grande. Le petit déjeuner est conforme à ce qui se fait actuellement dans un 4 étoiles. Le restaurant est très bon, gastronomique.

Rien

Helpful?
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