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8.4 / 10 Guest Rating

Hotel Ambassador Zermatt

Spiss-Strasse 10, Zermatt, ch

Hotel Ambassador Zermatt - main view

About the Property

Central Location and Stunning Views
The Hotel Ambassador Zermatt is conveniently located just 100 meters from the Zermatt train station and offers breathtaking panoramic views of the Matterhorn from every balcony.

Luxurious Amenities
Guests can unwind in the large heated indoor pool, relax in the whirlpool, and rejuvenate in the sauna. The free high-speed WiFi ensures you stay connected throughout your stay.

Dining and Entertainment
Indulge in a culinary journey at the Tapas & Wine restaurant offering Swiss and Spanish delicacies. Afterward, head to the inviting lounge and bar for a wide selection of drinks to enjoy a relaxing evening.

Ready to experience luxury and comfort in Zermatt? Book your stay at Hotel Ambassador now.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

hotel room with a view of the snow capped mountains
hotel room with a bed, desk, and chair
bedroom with a white bed and a wooden headboard
bathroom with a sink, mirror and soap dispenser
1/4

Twin Room with Matterhorn View

This double room has a balcony, mini-bar and seating area. Please note that extra beds are not available in this room type.

25 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Twin Room with Matterhorn View

Non-refundable
Breakfast Included
20% OFF$487.51

$390.01

Includes taxes & fees
view of the living room from the dining area?
desk with a laptop and a chair in front of it
photo of a bedroom with a bed and two chairs
1/3

Suite

This suite has a balcony, a bathroom with bathrobes and a living area with a sofa. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests.

60 sqm
Sleeps 3
1 Sofa bed (Variable Size)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Suite

Non-refundable
Breakfast Included
20% OFF$571.25

$457

Includes taxes & fees
living room with a couch, coffee table and chairs
living room with a couch, chair, and television
bed with blue and white blankets on top of it
bedroom with two twin beds and a small side table
bathroom with a sink, toilet, and bathtub
1/5

Family Suite

Suite Familiale This suite features a balcony, cable TV and a living room with a seating area. Please note that the room rate is based on 2 guests. The double bedroom is connected to a second bedroom, with two twin beds of 90/71 in. Maximum occupancy 4 guests.

60 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneHair dryer

Family Suite

Non-refundable
Breakfast Included
20% OFF$641.03

$512.82

Includes taxes & fees

Guest Reviews

8.4
Excellent2103 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.6
Food and Beverage8.1
Overall Experience8.6

Select topics to read reviews

G
GerardgbGB
Verified booking
couple
Standard Room
Stayed in Mar 16, 2026

"Ok but better choices for Zermatt"

7.0

Location

Not a particularly friendly vibe and everything seemed a bit too much trouble for some of the staff.

Helpful?
G
GiovannigbGB
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

9.0

Staff friendly, breakfast great

Helpful?
V
VarolieIE
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"Perfect location, excellent facilities, professional and friendly staff"

9.0

The upgraded room was fenomous, perfect location and friendly/professional staff

Hot water was down for one night but I consider this was an extraordinary situation

Helpful?
G
GEORGIOSchCH
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Excellent"

8.0

Great location and very clean hotel

Old facilities, no real charm and the breakfast room is in a basement without any windows.

Helpful?
K
KarinechCH
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Agréable"

8.0

L emplacement est parfait. Le SPA est très bien, juste l eau un peu froide. Le petit déjeuner est délicieux.

Les lits pas très confortable et le service un peu moyen.

Helpful?
L
LoukiscyCY
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Excellent"

8.0
Helpful?
P
PatriciadeDE
Verified booking
solo_traveller
Standard Room
Stayed in Mar 12, 2026

"Sehr angenehmer Aufenthalt erlebt."

10.0

Sehr reichhaltiges Frühstück, sehr guter Capuchino. Sehr freundliches Personal. Jeder Bereich des Hotels sehr sauber. Sehr gute Matratzen.

Die Zimmertür war nur schwer und laut beim verlassen zu schließen.

Helpful?
B
brunochCH
Verified booking
couple
Standard Room
Stayed in Mar 12, 2026

"Exceptional"

9.0

Emplacement exceptionnel, spa et piscine très agréable.

Aucune idée

Helpful?
O
Olivia MunchCH
Verified booking
extended_group
Standard Room
Stayed in Mar 10, 2026

"Exceptional"

9.0
Helpful?
V
VenicamyMY
Verified booking
couple
Standard Room
Stayed in Mar 10, 2026

"Excellent"

8.0

Near to to the train stations, nice view and rooms

Helpful?
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