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8.8 / 10 Guest Rating

Ace Hôtel Issoire

Rue du Dr. Bienfait, ET Non Rue du Docteur Bienfait, Issoire, Puy-de-Dome, 63500, Issoire, FR

Ace Hôtel Issoire - main view

About the Property

Breathtaking Views from Terrace
Enjoy stunning views from the terrace while staying connected with complimentary wireless internet access available throughout the property.

Buffet Breakfast and Featured Amenities
Start your day with a delicious buffet breakfast served daily, and take advantage of the 24-hour front desk, elevator, and vending machine for your convenience.

Comfortable Guestrooms with Modern Facilities
Relax in one of the 54 air-conditioned guestrooms featuring complimentary wired and wireless internet access, digital programming, and private bathrooms with complimentary toiletries. Housekeeping is provided daily for a hassle-free stay.

Immerse yourself in the beauty of Issoire at Ace Hôtel Issoire – the perfect lakeside retreat!

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Elevator
Downhill skiing nearby
Cross-country skiing nearby
Hiking/biking trails nearby
Kayaking nearby
Breakfast available (surcharge)
Television in common areas

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent133 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable beds.

Categories

Cleanliness8.1
Service9.6
Location9.1
Room Quality8.6
Amenities8.6
Value for Money9.1
Food and Beverage8.1
Overall Experience9.1

Select topics to read reviews

A
Arthur
Verified booking
Standard Room
Stayed in Oct 20, 2021

"Excellent"

8.0

It was a overnight stop en route south. Everything was good. Reception could do of an additional operative as the young lady was trying to book you in and continually answering the phone at the same time, causing delay

Helpful?
N
Nuno
Verified booking
Standard Room
Stayed in Oct 4, 2021

"Exceptional"

10.0

Chose the cheapest night I could book (sunday obviously) as I was on a road-trip to Spain. I've invariably stayed on Ibis but to be honest I've been waiting for way too long for refurbishments on most of the hotels they provide, I find myself booking Mercuresss as I don't trust the usual Ibis any longer, let alone the Budget one. No one paid me to write this, I just don’t have the time and patience so it’s rare. I’ve just been a bit stubborn and never contemplated other brands other than the Accors. Now; I had a quick check on this Sighor group web and I couldn't even find an English translation of it. Pure Frenchie then methinks... Well, good on them! To the point at last: my room and the whole place felt new! Not even the tinniest dead insect :o) -and that’s free snacks in France! (ok, you can cut this bit) So quiet (sunday though) and so so clean. Felt safe, van was safely parked, paper cups, small tissues on toilet (I know people hate them) which is actually a massive saving compared with rolls (just adapt people!) and then even a hair dryer! Go figure! All my delicates with no moisture at all!…. It totally confirmed the reviews I've read beforehand so here's a new customer to ‘yous’. Here goes the predictable then: Issoire’s Ace Hôtel is ace!! p.s.: I should get a voucher for this or somethin' or nuffin’… (scrap this as well, he thinks he’s funny)

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 6, 2021

"Quiet, clean, but no service"

8.0

Quiet and clean. However there is no add-on service. A simple vending machine would be great, especially With COVID restrictions where it is not possible to eat outside after 9pm. No coffee, no tea, no snack… nothing.

Helpful?
V
Valerie
Verified booking
Standard Room
Stayed in Apr 16, 2021

"Good quality for the price ! "

10.0

This hotel was perfect if you wish to stop and be near the highway . It was clean and very affordable

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Jan 13, 2020

"Pleasant experience"

10.0

It was comfortable,clean and warm (outside temperature was - 4 degrees) what more do you need from an over-night stop?

Helpful?
R
Richard
Verified booking
Standard Room
Stayed in Jan 10, 2020

"Great place"

10.0

An excellent short stay.

Helpful?
V
Verified traveler
Verified booking
pet
Standard Room
Stayed in Dec 6, 2019

"Good"

2.0

The property clearly ranks itself up alongside the Ibis chain, but someone seems to have forgotten to tell the miserable and rude girl who was working on reception for breakfast service. Her appalling attitude wouldn’t be acceptable at the lowest of low hotel chain, and we will not be returning to this hotel, or any of its chain hotels if this is the standard one can expect.

Helpful?
J
J T
Verified booking
Standard Room
Stayed in Aug 26, 2019

"Good value for secure overnight stay"

8.0

We like Ace Hotel Issoire and use as an overnight stay to Spain plus points are secure parking, well presented rooms, friendly reception staff and decent breakfast plus located adjacent to Motorway and shopping centre. We rate as good value in its price range - recommend

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 6, 2019

"Exceptional"

10.0

First Ace Hotel we have stopped in. Big room, comfortable bed and quality bedding. No restaurant but excellent bistro nearby

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Jul 4, 2019

"Excellent"

8.0

All was satisfactory, staff friendly. Parking good.

Helpful?