Marrakech Ryads Parc All inclusive

Le seul point fort de l'hôtel c'est le bon accueil du personnel à la réception, au restaurant et les animateurs.

Les chambres sont trop vielles, le matelas est très inconfortable, la climatisation faisait un bruit atroce toute la nuit, le lavabo était déjà rempli d'eau et bouché, pas de bouchon pour la baignoire, les serviettes sont grisâtres pas blanches, le débit du robinet du bidet était trop faible, et le comble 100 dh on été pris de mon porte monnaie qui était dans mon sac dans la chambre quand je suis parti pour prendre mon petit déjeuner.

It is a beautiful hotel and I liked the location which is about 25 mins drive from the city. First night when I arrived to the hotel with my daughter and wife it was close to midnight, friendly staff at reception and helpful to start with they gave me the room key and security guard took my luggage to my room BUT when I got there 1. they didn’t even give me the room I booked I had to go back to reception and explained the room we booked and I showed them pictures had a double bed and a single bed and I explained there is 3 of us they recommended my daughter can sleep on the sofa in the room (which I found extremely rude) I was genuinely shocked, my response was are you mad I paid all that money and had a long journey not to sleep on the sofa, I said I wouldn’t let my wife or daughter sleep on the sofa and I’m too tall to sleep on that sofa I asked the guy in reception do you have any kids he replied No I said that’s why you won’t understand if you had a child you never let them sleep on the sofa you’d rather put yourself at discomfort than your own child. 2. my room view was a big massive tree (photo attached) but I was told I got pool view 3. Room phone wasn’t working so had to walk to reception which was quiet far 4. Air con wasnt working in the room 5. Fridge in the room wasn’t working 6. The so called satellite TV had 3 channels 7. Food was awful same thing more or less everyday with few items changed so we ended up eating out a lot even though I got all inclusive 8. I asked for milk for my daughter they said they got in the bar which is coffee machine so the milk is watered down and my daughter wouldn’t drink so I had to bribe the restaurant staff with money so I get fresh cartoned milk, 9. The toilet isn’t the best and I found it can be cleaner 10. The cleaners just come in the room without knocking when they want to clean unless you put do not disturb sign 11. Main pool under maintenance and a lot of the sports facilities weren’t available to use Anyways maybe my experience was just my luck I don’t know So after complaining about my first room the second room they gave us was a family suite which was a lot better 3 beds and there was a babies cot. Air con was working the fridge was working the Tv had more channels but again phone wasn’t working so any issues had to walk to reception which was further than my first room, the room view was so much better it was a view of the mountains Honest opinion I won’t be returning to this hotel if I’m honest

La restauration sympa

Dès notre arrivé nous avions pris une suite qui était sale photo à l’appui hôtel en travaux une partie de la piscine était fermé et bruyant car nous étions à côté d un morceau de l hôtel en travaux donc pas top

The hotel is really good, buffet has different varieties (moroccan, french, italian, asian). Staffs are nice and friendly. The only problem I had was the room I stayed in. The sink was leaking under, so was the bathtub. The villa I stayed at has maybe 10 rooms and most of the doors are quite hard to close so whenever you close the door everyone can hear it banging. The pool was good, the other one was closed as it was being renovated. Location is a bit too far from the city so if you’re looking for somewhere quiet and relaxing, this hotel is a good one. If you want to go to the city, the hotel has shuttle bus that goes to the city centre for €3 (one way) but has limited time so you have to book it a day before. Unlimited drinks as well if you avail the all-inclusive, they have different cocktails and spirits. I felt safe during my stay as there were staffs 24/7. I agree with some of the reviews, it’s a very good hotel but needs a bit of improvement.

Food was poor very bland no flavours. The reception is not 24 hours they take over 30 minutes to pick up. Cleaners are intrusive and do not knock.

I want to talk about my experience at a hotel. Although I chose it for the third time because of its tranquility and distance from the city noise, this time it was the worst. I was with a group of friends, and my luck was terrible. My room was next to noisy people, and the weather was cold at that time of year, so I caught a cold. While I was at the spa I received the worst massage ever. The masseuse didn't put in any effort it was like someone was just rubbing oil on my body It seems she's either incompetent or simply unwilling to work. When I asked her to massage my back vigorously she completely ignored me. I didn't feel any relaxation, unlike last time when it was much better. Furthermore I paid for an hour, and she left in less than half an hour. This is because I arrived at the same time as my friends and waited for them for over half an hour I think her name is Basham. It wasn't just my observation my friend who came before me had the same experience. She didn't put in any effort, unlike the dark-skinned masseuses we used with four friends who did a much better job. So I recommend choosing the best one so you don't ruin your travel experience

We had such a lovely break. We went for an all inclusive 4 nights beginning of February. We had all the weathers...so do pack a coat and jumpers, but also your swimsuit and shorts! This time of year it can be cool and of course the buildings in Morocco are built to keep cool. We found the staff to be so friendly and helpful. Our heating was broken and we spoke to reception, and it was fixed right away, and they had already promised to move us to another room if it couldn't be fixed quickly. It is not a new resort but we found it was very clean and maintained. The food was great, a good selection at every mealtime...something for everyone. We enjoyed the entertainment...you are not made to feel like you should join it, but it is really good fun if you do....salsa dancing lesson! We booked and paid for some treatments at the spa which we both really enjoyed....we were sad to leave and we will definitely come again.

I agree with most of the other recent reviews. Our 5 night all inclusive stay in January was very good value. We found the food good with plenty of choices. The restaurant, reception area/ lobby, gardens and large patio by the bar were clean and attractive. The staff were lovely and helpful. Our room (808) was spacious and well cleaned though it needs a little attention eg shower heads, bath and sink plugs. The ryad area outside the room looks great. There’s a young entertainment team who are charming and hard working. All the staff and customers were nice so it all felt comfortable. Being low season only one restaurant and bar were open, and one small pool which some people sat round without swimming so presumably the water was cold. There’s an indoor pool and a hammam that we didn’t use. There’s a small gym in use and other things that weren’t- basketball court, sand volleyball and boules. The resort is about 8 miles from the centre of Marrakech with nowhere to walk to. However taxis and shuttles are easy and some tours pick up from the resort. We had a guided tour of the centre (the Medina and souks) and this gave us the confidence to go back on our own on later days. Overall this resort is a good option if you manage your expectations

Pros: Hotel staff were friendly. Beer on offer was San Miguel. There was a good effort from the entertainment crew. Shuttles to and from the airport and Marrakech were easy. Plenty of outdoor space. The Spa was a nice extra (at an extra cost). Common areas maintained very well. Cons: Rooms in need of attention and a very deep clean. My sheets were blood stained and not changed even though I asked twice. Shower over bath was in a poor state. The buildings and landscaping towards the back end of the resort were tatty. We called the 24/7 reception one morning (3am) due to noisy neighbours and couldn’t contact anyone. I struggled for food options (vegetarian) - meat eaters catered for extremely well. Food become repetitive/food recycled from one dish to another. Drinks machines in restaurant often faulty/broken. Ironing fee is extortionate, so prepare if that’s something you like. For context, a 3 night all inclusive with flights and transfers was £175 each. Crazily cheap! Expectations were not high, but some improvements to maintenance and cleaning are required regardless.

L’emplacement , les activités mises en place , la nourriture. J’ai passé 5 jours de pur bonheur

Les animations sont pas forcément bien indiqués . Je ne savais pas forcément quand il y en avait peut être avoir plus d’informations car c’est plutôt cool de participer .